Quality of care

High-quality care can usually be defined in three parts: clinical effectiveness, safety and patient experience. We will be examining how NHS and social care organisations in England are improving quality and assessing their progress.

Overview

Related projects

The Point of Care programme aims to help health care staff in hospitals deliver the quality of care they would want for themselves and their own families.

Quarterly monitoring report

Our quarterly monitoring report examines the views of finance directors on the productivity challenges they face, as well as some key NHS performance data.

See more related projects

The Francis Inquiry report

Anticipating the Francis Inquiry report

We analyse what the forthcoming recommendations might mean for the NHS, and what needs to change in the health system to protect patients.

Improving the quality of care for frail older people

Joanna Goodrich looks at the changes that can be made at all levels to significantly improve older people’s experience of care.

Reading Room & briefings

Want to know more?

For more resources on quality of care, including reading lists, database searches and useful web pages, visit our Reading Room.

Related briefings

See our briefings and responses on quality of care issues.

Featured publications

Developing supportive design for people with dementia The King’s Fund’s Enhancing the Healing Environment Programme 2009-2012

9 Jan 2013

Sarah Waller CBE

Abigail Masterson, Hedley Finn

Health policy under the coalition government A mid-term assessment

28 Nov 2012

Sarah Gregory, Anna Dixon, Chris Ham

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Blogs on quality of care

Do personal health budgets improve quality of life for patients?

12 Dec 2012

Angela Coulter

How must we change care systems to meet the needs of the future patient?

7 Dec 2012

Jocelyn Cornwell

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Relevant events

28 Nov 2012

The King's Fund Annual Conference 2012

8 Nov 2012

Transforming patient experience annual conference 2012

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Relevant audio/video

Elizabeth Fradd: why communication and information matter

Elizabeth Fradd

Linda Patterson: wrong bed, wrong ward

Linda Patterson

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Useful articles

The NHS in England in 2013

2 Jan 2013

Hospital Pathways programme: lessons learned

19 Dec 2012

Karen Wright

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Relevant press releases

The King's Fund's statement on Mid Staffordshire hospital

6 Jan 2013

General practice in London must improve to meet challenges of the future

5 Dec 2012

See more related press releases

Our work on this topic

Blog

Why we need a national framework for patient experience

29 Feb 2012

Jocelyn Cornwell

Blog

Inertia rather than privatisation is the biggest threat facing the NHS

20 Feb 2012

Chris Ham

Publication

Long-term conditions and mental health

9 Feb 2012

Chris Naylor, Amy Galea , Michael Parsonage, David McDaid, Martin Knapp, Matt Fossey

Press release

Failure to address mental health problems in people with long-term conditions costs NHS billions

9 Feb 2012

Multimedia: Video

Chai Patel: providing sustainable care for the most vulnerable

7 Feb 2012

Chai Patel

Multimedia: Video

Dennis Kodner: integrated care models for frail older people

7 Feb 2012

Dennis Kodner

Event

Caring for the growing numbers of frail older people

7 Feb 2012

Blog

Do we need national outcomes strategies?

2 Feb 2012

Catherine Foot

Article

A better dementia care environment

1 Feb 2012

Sarah Waller CBE

Press release

NHS performing well despite financial pressures

28 Jan 2012

Pages