Primary and community care

Primary and community care services are usually the first level of contact between people and the NHS. With a new commissioning role, those working in these areas must now balance quality of care and patient experience with efficiency and productivity targets.


Related projects

Older people’s experiences of community health services

This project seeks to better understand the experiences of older people who rely on community health services and to explore how these services can be improved.

Pressures in general practice

This project aims to get a better understanding of the workload in general practice, why GPs report feeling under so much pressure and make recommendations about what might be done to help.