Experiences of care

We have spoken to a number of staff and carers about their experiences of care in the NHS.

Stories

These stories present some of the issues that staff face in trying to ensure a positive patient experience.

As part of our paper on continuity of care for older hospital patients, we asked carers currently involved with a very old person with recent experience in hospital to tell us their stories.

We interviewed hospital staff about the benefits of attending Schwartz Center Rounds® to discuss together the difficult social and emotional issues which arise in day to day patient care.