Neil Bacon: can patient power transform care in the future?

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Neil Bacon

Dr Neil Bacon, Founder, and iWantGreatCare, explains why patient experience must be at the centre of health care in order to improve quality of care in the future.

Neil Bacon: Time to think differently

See more views from people working in health and social care, members of the public and policy-makers in our Time to Think Differently audio/video section.