Angela Coulter: how should patients be involved in designing their care?

Angela Coulter, Visiting Fellow at The King’s Fund, looks at what patient experience should look like in future. Patients need to be 'co-producers' in their own care and the system needs to become more integrated, co-ordinated and holistic. Patients are becoming more sceptical, which is a good thing, and they must be helped to make informed decisions about their care.