Commissioned by the Department of Health and carried out by RAND Europe, the King’s Fund and City University, this report provides insight into the factors that are likely to drive patients’ choice at the point of referral, exploring the types of information patients require and the value patients place on specific aspects of hospitals’ performance.

• Shifting the Balance of Care to Local Settings
  
• Making it Happen
  
• Under One Roof: Will polyclinics deliver integrated care?