Measures of patients' experience in hospital

Purpose, methods and uses
Ensuring that you are measuring the things that matter most to patients is an essential component of a successful strategy for improving patients' experience.

This paper provides a brief guide to these to help trust boards and other interested parties decide which measurement and feedback tools are appropriate for their requirements.

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Measures of patients' experience in hospital: Purpose, methods and uses publication cover

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No. of pages: 32

ISBN: 978 1 85717 585 1