Informing Patients

An assessment of the quality of patient information materials

Angela Coulter, Vikki Entwhistle, David Gilbert
October 1998 | ISBN 978 1 85717 214 0 | 219 pages | £15.99

Patients need clear and accurate information to make informed choices about their medical treatment and care. But many find that the information they receive is out of date, inaccurate, unbalanced, misleading, or patronising. In the first study of its kind, this practical guide reviews the quality of leaflets, videos, and audio tapes through the eyes of patients and clinicians alike. It offers practical guidance for any professional involved in developing or providing patient information materials, and explains how to provide better information that meets patients' needs.