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Bringing you the latest independent views on health and social care from The King's Fund, all of our reports and findings from our projects are available to buy or download.

To order printed copies of our publications, please purchase online or contact publications@kingsfund.org.uk or 020 7307 2568.

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Supporting hospital staff to provide compassionate care: do Schwartz Center Rounds® work in English hospitals?

21 Mar 2012
Joanna Goodrich, Ros Levenson
Based on interviews and surveys with patients, this report looks at whether the Schwartz Center Rounds could transfer from the US to a UK setting.

The contribution of Schwartz Center Rounds® to hospital culture 2011

17 Nov 2011
Jocelyn Cornwell, Joanna Goodrich
Jocelyn Cornwell and Joanna Goodrich presented a briefing paper on the contribution of the Schwartz Center Rounds® to hospital culture at the Mid Staffordshire Public Inquiry.

Consultation response: Improving dignity in care

3 Oct 2011
Joanna Goodrich
Joanna Goodrich submits our consultation on improving dignity in care to the Partnership on Dignity in Care (Age UK, NHS Confederation and Local Government Group).

Challenges for improving patients' experiences of health care

6 Jan 2011
Jocelyn Cornwell, Joanna Goodrich
Evidence to support the importance of patient centred care is beginning to receive the attention it deserves.

How to deliver high-quality, patient-centred, cost-effective care

16 Sep 2010
This article is the collective effort of ten of the leading health and social care organisations in the voluntary sector to identify the five key themes that the health and social care system must embrace to be sustainable and to ensure quality.

Supporting staff to deliver compassionate care using Schwartz Center Rounds - a UK pilot

18 Jun 2010
Jocelyn Cornwell, Joanna Goodrich
Staff who feel supported deliver better care. This article explores how a US system, which encourages sharing of experiences, is being piloted in the UK.

Caring for patients means caring for nurses

16 Mar 2010
Jocelyn Cornwell
As far as patient and staff experiences are concerned, no problem is too small. As well as tackling the issues, leaders must involve their teams in the solutions.

In praise of compassion

30 Jan 2010
Jocelyn Cornwell, Jill Maben, Kieran Sweeney

Compassion, in its original meaning in Latin, means 'with suffering'. Compassion is usually expressed towards others when we experience their suffering, being there with them in some way that makes their pain more bearable (Firth-Cozens and Cornwell, 2009).

See the person in the health professional: how looking after staff benefits patients

4 Dec 2009
Jocelyn Cornwell
Improving staff experience is an essential step towards providing high-quality care.

A patient's journey: Mesothelioma

14 Aug 2009
Jocelyn Cornwell, Kieran Sweeney, Liz Toy
Professor Kieran Sweeney was diagnosed with malignant mesothelioma at age 57. He describes here his thoughts on his interactions with the health professionals who care for him.

Exploring how to measure patients' experience of care in hospital to improve services

27 Jul 2009
Jocelyn Cornwell, Joanna Goodrich
With the new requirement that patients' experience of care be measured as part of the drive to improve quality across the NHS, acute trusts face the challenge of choosing from a potentially dizzying array of options for carrying this out.

What's the difference between a hospital and a bottling factory?

20 Jul 2009
Jocelyn Cornwell, Alec Morton
Efficient processes are essential to good and cost effective care. But health services need to look beyond manufacturing for models.

Exploring how to improve patients' experience in hospital at both national and local levels

6 Jul 2009
Jocelyn Cornwell, Joanna Goodrich
The Point of Care programme wanted to know what kinds of intervention were more likely to achieve positive results and why.

Exploring the wide range of terminology used to describe care that is patient-centred

19 May 2009
Jocelyn Cornwell
The language that hospital staff use to describe patient care can differ from that found in research and policy documents, so terms must be chosen carefully.

Exploring the wide range of terminology used to describe care that is patient-centred

19 May 2009
Joanna Goodrich
As part of our Point of Care work, we undertook a literature review, starting with the term patient-centred care. What did we find out about the terminology used?

Exploring how to enable compassionate care in hospital to improve patient experience

21 Apr 2009
Jocelyn Cornwell, Joanna Goodrich
This article is the first in a series by the Point of Care programme looking at practical interventions to improve patients' experiences of care.

Enabling compassionate care in acute hospital settings

1 Apr 2009
Jocelyn Cornwell, Jenny Firth-Cozens

In December 2008 we published a review paper to launch the programme, Seeing the Person in the Patient, which drew on available published research and our own qualitative research with patients, their families and staff.

Service with a smile

10 Dec 2008
Jocelyn Cornwell
In this article for the Guardian, Jocelyn Cornwell discusses the issues facing health staff wanting to provide high-quality care for their patients.

Super patients should use their powers wisely

28 Aug 2008
Anna Dixon, Beccy Ashton
The government is set to empower patients with personal budgets for care, but clear rules must guarantee choices are well informed and cost-effective, say Anna Dixon and Rebecca Ashton

How will Darzi deliver on patient expectations of the NHS?

30 Jun 2008
Niall Dickson
Niall Dickson's BBC Radio 4 Today programme briefing on Darzi, 30 June 2008

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