People who are caring for patients and their families when they are suffering, in pain, or dying, have to draw on reserves of empathy and compassion – day in, day out – and this is challenging and draining. Staff may begin to feel stressed, or depressed, or even suffer from burnout and then feel that these reserves are being depleted. To compound their distress, too often (as we have seen recently in the British media), they are blamed for not being caring enough, rather than recognised, valued and supported in what they do.
Publication: European Association for Palliative Care
Reference: 12 March 2013