Compassionate care means rooting out staff stress

Michael West
Publication:  Health Service Journal
Reference:  25 November 2013

The government response to the Francis report includes two proposals that have attracted much attention: the introduction of criminal charges in cases of wilful neglect and publishing details of nurse staffing levels on each ward.

These are symbolically powerful. The first is designed to deter those who might otherwise mistreat people in their care and the second to provide hard evidence of safe staffing levels.

Read the full article on the government's response to the Francis report