Urgent and emergency care

Urgent and emergency care has been under significant pressure, prompting a review led by NHS England’s Medical Director, Bruce Keogh. This has proposed significant changes to the emergency care system.

The reasons for the strain on the emergency care system are complex, reflecting pressures within hospitals and elsewhere in the health system.

Here, we present a selection of our policy analysis and other content relating to these issues.

Quarterly Monitoring Report

QMR 13 thumbnail

QMR 13 thumbnail
Our Quarterly Monitoring Report examines the latest key NHS performance data, including waiting times in A&E departments.

See the most recent QMR

What’s going on in A&E?

Urgent and emergency care graph - waiting times
Pressures on urgent and emergency care have been the focus of much media and political debate – but what is really happening?

See our analysis

An alternative guide to the urgent and emergency care system

Man injured finger - urgent and emergency care animation
Our animation gives a whistle-stop tour of the current urgent and emergency system in England and busts some myths about what’s really happening within it.

Watch and listen to the animation

Related publications

Older people and emergency bed use

Front cover of Older people and emergency bed use

This paper explores factors that might be driving the significant variation in use of hospital beds by patients over 65 admitted as an emergency.

Use of emergency hospital beds: why is there so much variation?


Our data briefing looks at patterns of admissions for ambulatory care-sensitive conditions and assesses how emergency admissions could be reduced.

Emergency bed use: what the numbers tell us

Emergency bed use data briefing front cover

Our data briefing looks at the trends emerging in emergency admissions and hospital bed use in the NHS. What do the numbers tell us?

Managing urgent and emergency care

Transforming our health care system: ten priorities for commissioners April 2013

Transforming our health care system: ten priorities for commissioners
Making the urgent care system easier to navigate and integrating it to manage demand more effectively could have a major effect on health outcomes.

Related slideshow

Pressures on accident and emergency services


There have been many arguments about what A&E figures show and who is responsible. Find out the facts behind A&E attendances.

Related blogs

Are accident and emergency attendances increasing?

John Appleby graphical teaser

John Appleby
Pressures on accident and emergency services have hit the headlines recently. But what are the facts about A&E services?

Can we keep up with the demand for urgent and emergency care?


With the urgent and emergency care system under severe pressure, Nigel Edwards looks at how the problems around increasing demand could be addressed.

Our submission to the Health Select Committee's inquiry into emergency care

The submission considered the future shape of emergency care as demand for A&E services rises and financial pressures grow.

Read our submission