Latest public satisfaction survey
View the most recent results: British Social Attitudes survey 2015.
Since 1983, NatCen Social Research’s British Social Attitudes survey has asked the public about their views on and feeling towards the NHS and health care issues generally. The latest survey was carried out over the summer of 2012 and presents a picture of the public’s satisfaction with the way in which the NHS runs and with important parts of its services such as general practice, inpatients and outpatients as well as satisfaction with social care provided by local authorities.
Here we present the topline results and trends from the survey. These, and the results from a number of other health and health care questions (as well as questions from many other topics covered by the survey), will be published in September 2013 in NatCen's British Social Attitudes 30th Report.
We found little change in levels of satisfaction with NHS services compared to 2011. Below we give an overview of changes in satisfaction levels over time and show that there has been no recovery following the considerable drop in satisfaction seen in 2011.
For more on past satisfaction trends, see the results from the British Social Attitudes survey 2011.