Hospital Pathways programme
The Hospital Pathways programme was part of our work to improve patients' experience of care in the Point of Care programme. It was run as a partnership between The King's Fund Point of Care team and the Health Foundation.
Project overview
The Hospital Pathways programme gave participating hospitals a unique opportunity to use tried and tested techniques, which are not yet widely used in the NHS, to improve both processes of care and staff-patient interactions. Together, these can have a profound effect on how patients and staff experience health care.
During the first phase of the programme, we worked with five trusts to develop a small number of exemplar hospitals and a group of professional staff and managers. The first phase was completed in November 2011 and an evaluation report will be published in 2012.
The King's Fund Point of Care and the Health Foundation have embarked on a second phase of this programme, the Patient and Family-centred Care programme.
Patient and Family-centred Care programme
Find out more about the Patient and Family-centred care programme.
If you would like any more information on the project, please call Bev Fitzsimons on 0781 859 3445 or email b.fitzsimons@kingsfund.org.uk
