Using data well to drive quality, safety and experience

Organisations must ensure that the right data − focusing on quality not quantity − is looked at regularly and often. Teams need to be supported to interpret data on outcomes, experience, and patient safety. Organisations should invest in analysis and systems to help make data meaningful for different purposes at team, pathway and board levels.

Related publications

Technology in the NHS: Transforming the patient's experience of care publication cover

Technology in the NHS: transforming the patients' experience of care

This report gives examples of how technology could be used to improve care for patients and ways to overcome the obstacles to its adoption.

Getting the measure of quality: Opportunities and challenges publication cover

Getting the measure of quality: opportunities and challenges

Veena Raleigh and Catherine Foot look at how quality is defined and how quality measures can be used – and misused.

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Related audio

Lord Darzi on quality and data in the NHS

Professor Lord Darzi KBE discusses the importance of ensuring quality improvement and how to use data to measure safety, clinical effectiveness and patient experience.

Tim Straughan: health informatics - driving integration and efficiencies across levels of care

Tim Straughan, Chief Executive at NHSIC, looks at examples of good health informatics across England which help promote transparency and integration in the NHS.

Related slide sets

How to measure for improving outcomes: a guide for commissioners

We've produced two slide sets to help CCGs make the best use of measurement to support them to commission for improved outcomes.

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