University Hospitals Coventry and Warwickshire NHS Trust

Date started: 
Organisation:  acute
Service:  adult acute
Project:  outpatients
The lounge area before the project
Partial screening provides privacy
The new hospitality lounge

Location

Hospitality lounge at Walsgrave Hospital

Aims and outcomes

The project team wanted to create a hospitality area where patients could wait in a peaceful environment prior to being admitted for elective surgery or while waiting to be collected once discharged. The hospitality area would also help the trust improve waiting times in accident and emergency and the management of hospital beds.

The room layout incorporates various types of seating, a dining area and a bay containing three hospital beds. Bamboo screens were commissioned for the lounge to provide a degree of privacy to patients. The team introduced soft lighting and soothing colours into the lounge to create a homely feel and artworks were purchased to enhance and add interest to the overall design.

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