Healthcare Commission report shows too many organisations failing to deliver basic care

Responding to today's fourth annual State of Healthcare report by the Healthcare Commission, The King's Fund chief executive Niall Dickson said:

'There are still a number of organisations that are failing to deliver basic care. It is unacceptable that patients in 21st century England are receiving care that does not meet minimum standards. Patients need to know when they go into hospital that it is a safe and caring environment, where basic needs such as feeding and bathing will be met.

'This report once more suggests that too many of the organisations responsible for commissioning do not fully understand the health needs of local people and, even when they do know, are not always providing the services required to meet those needs.

'Patients in poorer areas are still getting a raw deal. There is a special and urgent challenge to reduce inequities and improve the quality of care in poorer areas to match that on offer to patients living in more affluent ones.'

Notes to editors: 

  1. For further information or interviews, please contact the King’s Fund press office on 020 7307 2585, 020 7307 2632 or 020 7307 2581. An ISDN line is available for interviews on 020 7637 0185.
  2. The King’s Fund is an independent charitable foundation working for better health, especially in London. We carry out research, policy analysis and development activities, working on our own, in partnerships, and through funding. We are a major resource to people working in health and social care, offering leadership development programmes; seminars and workshops; publications; information and library services; and conference and meeting facilities.