Contact us and visiting our building

Press and Public Affairs Team
Tel: 020 7307 2585
Email: [email protected] (Only monitored between 9am–5pm, Monday - Friday.)

If you wish to submit a speaking request, please complete our specific speaker request form in full to enable us to process your request as quickly as we can. We will only consider requests made via this form.

The King's Fund is not a grant-giving organisation so we're unable to support any requests for funding for projects, research or academic study. If you are a UK-based charity focused on improving health and wellbeing, you may be eligible to enter our annual GSK IMPACT Awards.

To see our latest vacancies, head to our careers page.

Please note that we don't accept speculative applications and we don't keep CVs on file.

We receive a high volume of requests for short-term placements or internships at The King's Fund and we're unable to meet these direct requests. We currently only offer placements to people from our formal partnerships with external training schemes such as the Health Data Research UK Black Internship programme, the NHS Management Trainee Scheme and the Imperial VTS GP training scheme.

The King’s Fund can’t comment on individual cases or complaints relating to NHS organisations or other health care providers. You can find more information about the NHS complaints process on the NHS England website or contact the Patients Association, an independent charity focused on supporting patients and service users across the UK.

At The King's Fund we are always happy to receive comments, feedback and suggestions, and provide a variety of means by which you can do this.

We will:

• treat complaints seriously and deal with them properly

• resolve complaints promptly and informally whenever possible

• learn from complaints and take action to improve our service

• ensure that complaints are treated in confidence.

What to do if you have a complaint

If you have a complaint it is always better if you can let us know straight away. Most complaints can be sorted out quickly by a member of staff, and we welcome the opportunity to do this if possible.

If you are complaining in person or over the phone, we will try to resolve the issue there and then. If it is not possible to complain at the time, you may do so by writing to:

Customer Services
The King's Fund
11-13 Cavendish Square
London W1G OAN

You may also contact us by using the form above or by telephone on 020 7307 2400.

What happens next?

If you complain in writing we will always acknowledge your complaint within 7 working days, and do everything we can to resolve it within 21 working days. If this is not possible, we will explain why and give a new deadline.