How changes in clinical practice can deliver better value

Learning from best practice approaches in the NHS
The King's Fund, London W1G OAN
Event type: 


About this event

Lord Carter’s Review, NHS five year forward view and our Better value in the NHS report all identify significant opportunities for the NHS to get better value from its budget. Delegates joined us at this event to hear how leading organisations and teams are already making change happen, and to gain a vital insight into some of the methods being used to improve services at the front line of the NHS.

We heard from innovative examples where there have been demonstrable improvements in the quality of care delivered, as well as reductions in cost, as a result of changes made by clinical teams.


Breakfast workshop: Delivering better value - lessons from an integrated approach to addressing hearing loss

Fiona Carragher

Delivering better value – lessons from an integrated approach to addressing hearing loss

Session one: Opening plenary

Rt Hon Jeremy Hunt MP

Tim Briggs

How hospitals can improve the quality of care and save money

Arvind Madan

How to improve access and quality in primary care whilst reducing cost in general practice

Breakout sessions

Tom Downes

How to improve the flow of older people

Jane Ives

Unlocking Gridlock: Improving the flow of patients through the emergency care pathway

Mandie Sunderland

Nurse-led efficiencies: a national approach

Nicola Myronko

Workforce efficiencies: Responsive workforce and the use of technology

Harry Longman

How to improve access and continuity in general practice

Claire Sibbard and Steve Ollerton

Innovative approaches to service improvement in a primary care setting

Jo Minford

Establishing a patient- and family-centred care approach to improvement

Kay Mathius and Heather Marie Niman

Providing a new way to support people living with mental health problems

Sohail Abbas and Kath Helliwell

How changes in clinical practice can deliver better value

Albert G. Mulley

Shared decision making to improve care

Tim Evans

How to empower clinicians to lead improvements in service delivery and innovative solutions in patient care

Nick Ville

Helping providers improve productivity in elective care



Members of the Hearing Loss and Deafness Alliance

National Community Hearing Association


ACE Programme

ACE Programme

British Academy of Audiology

British academy of audiology

National Community Hearing Association

National Community Hearing Association


Would you like to host a workshop, sponsor or exhibit at a future event? Find out about the range of opportunities available by contacting Michael Spencer, at or 020 7307 2482.


Thank you to our supporters

We would like to thank the following organisations who supported the congress. If you would like information on how you can support our events please email us or call 020 7307 2596.




The BMJ is an international peer reviewed general medical journal, published weekly in print and updated daily online. With original articles, podcasts, videos, and blogs, the site has an archive back to 1840 and numerous topic collections on clinical and non-clinical subjects.


The Royal Society of Medicine

Royal Society of Medicine