International Congress on Telehealth and Telecare

8.30-9.30am: Registration, refreshments and exhibition 

9.30-11.00am: Session one: Keynote addresses

Welcome and introduction

• Professor Chris Ham, Chief Executive, The King's Fund, UK

UK Keynote address

• Stephen Johnson, Head of Long Term Conditions, Department of Health, UK

Questions and discussion

The Whole Systems Demonstrator (WSD) Programme: insights from the largest global field trial of telehealth and telecare

• Tim Ellis, WSD Programme Director, Department of Health,  UK
  Tim Ellis (404 kb)
• Professor Stan Newman, Dean, School of Community and Health Sciences, City University, and Centre Director and Professor of Health Psychology, University College London (UCL), UK
  Professor Stan Newman (192 kb)

Questions and discussion

11.00-11.30am: Refreshment break, posters and exhibition

11.30-12.30pm: Session two: Whole System Demonstrator evaluation

Delegates should choose to attend one of the following five breakout sessions. Places will be allocated on a first come, first served basis to maximum capacity.

WSD1 – Whole System Demonstrator pilot sites

• Chair: Tim Ellis, WSD Programme Director, Department of Health, UK
• Andrew Forrest, Deputy Director, Cornwall Information Tech Services, Royal Cornwall Hospitals NHS Trust, UK
  Andrew Forrest (423 kb)
• Hazel Price, Programme Manager, Kent Whole System Demonstrator Programme, Kent County Council, UK
  Hazel Price (240 kb)

WSD2 – The impact of telehealth and telecare on the cost and cost-effectiveness of care

• Chair: Wynand Ros, Associate Professor, Julius Center for Health Sciences and Primary Care, University Medical Center Utrecht, The Netherlands
• Adam Steventon, Senior Research Analyst, The Nuffield Trust, UK
• Professor Martin Knapp, Professor of Social Policy, Director of the Personal Social Services Research Unit and Director of the NIHR School for Social Care Research at the London School of Economics and Political Science, UK
  Martin Knapp (137 kb)

WSD3 – The impact of telehealth and telecare on users, carers and health and social care professionals

• Dr Caroline Sanders, National Primary Care Research and Development Centre, The University of Manchester, UK
• A systematic review to examine the effect of telecare for people with social care needs on outcomes for their informal carers
  Anna Davies, Health Services Research Group, School of Health Sciences, City University London, UK
• Empowering staff to be ICT changemakers
  Roelien de Jong, Independent Consultant, 42morrow BV, The Netherlands
  Rolien de Jong (210 kb)

WSD4 – The evidence-base for telehealth and telecare

• Chair: Professor Stan Newman, Centre Director and Professor of Health Psychology, UCL School of Life and Medical Sciences, University College London (UCL), UK
• A systematic review of the effectiveness of mobile health interventions for the management of diabetes
  Justine Baron, Health Services Research Group, School of Community and Health Sciences, City University London, UK
• Telehealth for heart failure: exploring the mechanism of effect - a systematic review of self-care behaviour
  Martin Cartwright, Health Services Research Group, City University London, UK
• Yvette Ciere, Leiden University, The Netherlands
• Heart failure patients monitored with telemedicine: patient satisfaction
  Imke Kraai, Researcher, Department of Cardiology, University Medical Center Groningen, The Netherlands

WSD5 – Sustaining innovation in telehealth and telecare

• Chair: Dr Nick Goodwin, Senior Fellow, The King's Fund, UK
• Professor James Barlow, Chair in Technology and Innovation Management, Imperial College London, UK
  James Barlow (731 kb)
• Mike Clark, Co-project Lead, Whole System Demonstrator Action Network, UK
• Richard Giordano, Senior Lecturer, Management and Leadership in Health and Social Care, University of Southampton, UK
  Mike Clark and Richard Giordano (270 kb)

12.30-1.30pm: Buffet lunch, posters and exhibition

12.45-1.30pm: Lunchtime workshop sponsored by  KPMG

L1 – Making the business case for telehealth

• Rachel Williams, Director IT Advisory, and Helen Isaac, Associate Director IT Advisory, Infrastructure, Government and Health, KPMG LLP

1.30-5.00pm: Field trip

• Field trip to the Newham Whole System Demonstrator (WSD) project

1.30-2.15pm: Session three: Whole System Demonstrator analysis

Expert panel chair: Dr Nick Goodwin, Senior Fellow, The King's Fund, UK

Expert panellists include:

• Jon Linkous, Chief Executive Officer, American Telemedicine Association (ATA), US
• Moira McKenzie, National Telecare Programme Manager, Joint Improvement Team, Scottish Executive, UK
• Professor Stan Newman, Dean, School of Community and Health Sciences, City University, and Centre Director and Professor of Health Psychology, University College London (UCL), UK
• Professor Guus Schrijvers, Professor of Public Health, Julius Center for Health Sciences and Primary Care, University Medical Center Utrecht, The Netherlands
• Hal Wolf, Senior Vice-President and Chief Operating Officer, Kaiser Permanente, The Permanente Federation, US

2.15-3.15pm: Session four: Parallel session A

Delegates should choose to attend one of the following five breakout sessions. Places will be allocated on a first come, first served basis to maximum capacity.

A7 – Managing long-term chronic illness

• Integrating home-based tele-monitoring in disease management (DM) programme for community-dwelling patients with chronic heart failure (CHF)
  Galit Kaufman, Programs Nursing Director, The GERTNER Institute for Epidemiology and Health Policy Research, Maccabi Health Care Services, Tel Aviv, Israel
  Galit Kaufman (1106 kb)
• The value of innovative ICT guided disease management (DM) combined with telemonitoring in outpatient clinics for chronic heart failure (CHF) patients
  Arjen E. de Vries, Researcher, Department of Cardiology, University Medical Center Groningen, The Netherlands
  Arjen de Vries (426 kb)
• Motiva, MyHeart and HeartCycle: approaches to investigate and offer evidence-based solutions
  Harald Reiter, HeartCycle Project Manager, Philips Research Europe
  Harald Reiter (1498 kb)

A8 – Improving independence, health and well-being

• How patients use access to their full health records: a qualitative study of patients in general practice
  Dr Brian Fisher MBE, GP and Co-director of PAERS Ltd, UK
  Brian Fisher (1263 kb)
• Formative evaluation of a regional health portal in the Netherlands
  Marcello Aspria, Instituut Beleid and Managment Gezondheidszorg (iBMG), University of Rotterdam, The Netherlands
• Characteristics of parents of infants admitted to a neonatal intensive care unit (NICU) influencing the use of the internet as a health information tool
  Sophie de Rouck, Department of Medical Sociology and Health Sciences, Studies on Media, Information and Telecommunication, Vrije Universiteit Brussels, Belgium

A9 – Sustaining innovations in a cold financial climate

• Implementing Assisted Living at scale
  Graham Worsley, Lead Technologist, Technology Strategy Board, UK
  Graham Worsley (1846 kb)
• Identifying and addressing obstacles to telecare uptake
  Soeren Mattke MD, Senior Scientist and Managing Director, RAND Health Advisory, RAND Corporation, US
  Soeren Mattke (329 kb)
• Shorter waiting lists, higher patient satisfaction and qualitatively better information exchange with Webconsultation
  Ben Teeuwen, Lecturer in Public Sector Innovation (HAN University of Applied Sciences), Hogeschool Arnhem Nijmegen, The Netherlands
  Ben Teeuwen (884 kb)
  Filip van Dijk, Software Developer, PFO Systems BV, The Netherlands
  

A10 – Integrating health and social care services

• Chair: Richard Pantlin, Chair, Intellect Health and Social Care Group
• Telehealth service in the UK: Does it impact on patient outcomes?
  Liv Solvår Nymark, Evaluation and Health Outcomes Lead, Pfizer Health Solutions, UK
• An online education and coaching programme to promote self-care in heart failure patients
  Dr Wim Stut, Senior Scientist, Philips Research, The Netherlands
  Wim Stut (602 kb)
• Widening the role of NHS Direct to support long-term health
  Professor Chris Salisbury, Professor of Primary Health Care, School of Social and Community Medicine, University of Bristol, UK
  Chris Salisbury (413 kb)

A11 – Kaiser Permanente's approach to implementing IT innovation

• Hal Wolf, Senior Vice-President and Chief Operating Officer, Kaiser Permanente, The Permanente Federation, US
  Hal Wolf (405 kb)

3.15-3.45pm: Refreshment break, posters and exhibition

3.45-5.30pm: Session five: International perspectives

• Session chair: Prof Guus Schrijvers, Professor of Public Health, Julius Centre for Health Sciences and Primary Care, University Medical Center Utrecht, The Netherlands
• Jon Linkous, Chief Executive Officer, American Telemedicine Association (ATA), US
• Hal Wolf, Senior Vice-President and Chief Operating Officer, Kaiser Permanente, The Permanente Federation, US
  Hal Wolf keynote (1879 kb)
• Moira McKenzie, National Telecare Programme Manager, Joint Improvement Team, Scottish Executive, UK
  Moira MacKenzie (558 kb)

Questions and discussion

Chair's closing remarks

Congress Dinner

7.00-9.00pm in The Conservatory at The King's Fund

8.00-8.45am: Breakfast workshop sponsored by United Health UK  

M1 – Beyond technology: combining telehealth and care management to change behaviour

• Why technology alone is not enough to drive quality improvement and efficiency in long-term conditions management'
• How strategic use of telehealth by care managers and patients can produce lasting results'
• What supports need to be in place in order to empower patients and providers to maximise health and well-being'

Carole Johnson, Manager, Clinical Educations and Quality, UnitedHealth UK
Phyllis Shelton, Managing Director, Care Solutions, UnitedHealth UK

Breakfast workshop sponsored by Philips

M2 – Insights into the future of home healthcare: learning from current sleep management practices

Philips Respironics is the global leader in the home management of sleep providing home healthcare solutions to patients all over the world. During this session the panel will share their insights and knowledge covering many themes that are echoed in the application of telehealth including; patient pathways, providing cost effective care remotely and increasing patient’s self-management of a chronic disease.

• Identifying and managing co-morbidity through a fluid patient pathway
• Providing a diagnostic sleep therapy service via remote care that delivers cost-effectiveness without compromising quality of care
• How monitoring of sleep patterns can improve patient's health and well-being

Anwen Evans, Clinical Manager, Philips Respironics, UK
Kim Sheridan, Business Develoment Manager, Philips Respironics, UK
David Dawson, Consultant Anaesthetist, Bradford Teaching Hospitals NHS Foundation Trust
Professor Stephen Spiro, Vice Chairman, British Lung Foundation

Day 2:

9.00-9.30am: Registration, refreshments and exhibition

9.30-11.00am: Session six: Plenary

Welcome and introduction

• Professor Chris Ham, Chief Executive, The King's Fund, UK

International keynote

• Brian Rosenfeld MD, Executive Vice-President and Chief Medical Officer, Philips-VISICU, US
  Brian Rosenfeld (3343 kb)

International case study

• David Levine, President and Director General of the Montréal Health and Social Service agency, Canada
  David Levine (1018 kb)

Questions and discussion

11.00-11.30am: Refreshment break, posters and exhibition

11.30am-12.30pm: Session seven: Parallel session B

Delegates should choose to attend one of the following six breakout sessions. Places will be allocated on a first come, first served basis to maximum capacity.

B13 – Managing long-term chronic illness

• Chair: Wynand Ros, Associate Professor, Julius Centre for Health Sciences and Primary Care, University Medical Centre Utrecht (UMC), The Netherlands
• Telemonitoring patients with chronic disease in primary care. Three and six-month follow-up results of a randomised, controlled trial (TELBIL study)
  Iñaki Martín Lesende, GP, Bilbao Primary Health Care Region, Osakidetza, Basque Health Service, Spain
  Inaki Martin Lesende (964 kb)
• A user-friendly decision-modelling tool to inform policy makers about cost-effectiveness of telehealth: the case of COPD in Germany
  Florian Bleibler, Research Assistant, Department of Medical Sociology and Health Economics, University Medical Center Hamburg-Eppendorf, Germany

B14 – Improving independence, health and well-being

• Chair: Adrian Flowerday, Chair, Intellect Telehealth Group
• Telehealth: supporting self-management of health and community-based care
  Dr Suzanne Martin, Reader Health Sciences, University of Ulster, UK
• Self management by patients who can't manage themselves?
  Hero Torenbeek, Snr. Solution Manager, VitalHealth Software, The Netherlands
• Midwifery: an opportunity in telecare in the Netherlands
  Marije de Ruiter, Midwife, Department of Obstetrics, Wilhelmina's Children's Hospital, Utrecht University Medical Center, The Netherlands
  Marije de Ruiter (283 kb)

B15 – Teledermatology and chemotherapy

• Implementing primary care based teledermatology in Kent, UK
  Saul Halpern, Consultant Dermatologist, Medwary Maritime Hospital, UK
  Saul Halpern (3359 kb)
• The anatomy of a telehealthcare project for monitoring chemotherapy: from concept to adoption
  Professor Christopher P Price, Visiting Professor in Clinical Biochemistry, Department of Primary Care, University of Oxford, UK
  Christopher Price (217 kb)
• Five years of teledermatology experience in The Netherlands: a full implementation
  JP Van der Heijden, PhD Student, Manager Develpment, KSYOS Health Management Research, Academic Medical Center, The Netherlands
  JP Van der Heijden (1256 kb)

B16 – Integrating care

• Factors influencing implementation success of telehomecare in The Netherlands
  Tim Postema, Ir./MSc., Organization and Human Resources, University of Twente, The Netherlands
• Improving health service delivery through telehealth expansion in Queensland: strategy, clinical implementation, challenges, opportunities, and future directions
  Andrew Bryett, Acting Director, Statewide Telehealth Services, Queensland Health, Australia
  Andrew Bryett (2502 kb)

B17 – Sustaining innovation

• The introduction and evaluation of telehealth into a mental health service
  Esther de Weger, KTP Associate for Canterbury Christ Church University and Oxleas NHS Foundation Trust, UK
  Esther de Weger (498 kb)
• An internet-based platform for people with schizophrenia and their caretakers
  Dr Ina Boerema, Trimbos Institute, Netherlands, Institute of Mental Health and Addiction, The Netherlands, Rob de Leeuw (J.R.J.), Senior Researcher/Program Leader Mental Health, Julius Center for Health Sciences and Primary Care, University Medical Center Utrecht (UMC), The Netherlands
  Ina Boerema(320 kb)

B18 – Overview on future developments in IT and Health in Finland

• Pekka Ruotsalainen, Research Professor, National Institute for Health and Welfare Helsinki, Finland

12.30-2.00pm: Buffet lunch, posters and exhibition

Poster Presentations(6630 kb)

1.00-1.45pm: Lunchtime workshop supported by Continua Health Alliance and Telecare Services Association 

L2 – Promoting interoperability and driving quality standards

• Smart Person Health
  George MacGinnis, Director PA Consulting, and Member, Continua Health Alliance, UK
  George MacGinnis (797 kb)
• A telehealth code of practice
  Trevor Single, CEO, Telecare Services Association (TSA), UK
  Trevor Single (178 kb)
• Richard Trusson, Technical Architect: Telehealth NHS Technology Office, Department of Health Informatics Directorate
  Richard Trusson (1182 kb)

1.00-1.45pm: Lunchtime workshop organised by TBS Group

L3 – Telehealthcare in action in Italy: real integration of health and social care through an e-health centre

• Nicola Pangher PhD, Corporate Sales Manager, TBS Group
• Brian De Francesca, Corporate Business Development Manager, TBS Group
• Invitation only
  TBS lunch time session (639 kb)

1.00-1.45pm: Lunchtime workshop organised by Ernst & Young

L4 – Transforming management of long-term conditions and promoting patient independence

• Gill Cooksley, Director, Ernst & Young Healthcare Practice
• Dame Catherine Elcoat, Executive Director, Ernst & Young Healthcare Practice

2.00-3.00pm: Session eight: Parallel session C

Delegates should choose to attend one of the following five breakout sessions. Places will be allocated on a first come, first served basis to maximum capacity.

C19 – Managing long-term chronic illness

• Monitoring and visualising of night time activity patterns of people with early dementia
  Dr Huiru (Jane) Zheng, Lecturer, Computer Science Research Institute, University of Ulster, UK
  Jane Zheng (1469 kb)
• 24/7, self-management, 24/7
  Saskia Timmer, Manager of Innovation, R&D, Dr. Leo Kannerhuis Centre for Autism, The Netherlands
  Saskia Timmer (1202 kb)
• An integrated approach to implementing telehealth and telecare in Carmarthenshire: an evaluation of COPD savings
  Leo Lewis, Project Director, CCM Demonstrator and Dr Keir Lewis, Consultant in Respiratory Medicine and Senior Lecturer, Hywel Dda Health Board Wales, UK
  Leo Lewis and Dr Keir Lewis (1211 kb)

C20 – Improving independence, health and well-being

• A randomised controlled pilot study of a brief, web-based mindfulness training
  Tobias Glück, Organisational Assistant, University of Vienna, Austria
  Tobias Gluck (262 kb)
• Well-being through novel communication technology?
  Isabella Scandurra, PhD in Medical Informatics, Chief Science Officer, APRI eHealth, Själevad, Sweden
  Isabella Scandurra (911 kb)
• Tele Pulmonary Rehabilitation Project
  Morag Barrow, AHP Manager East & Midlothian CHPs, Edenhall Hospital, NHS Lothian, UK
  Morag Barrow (480 kb)

C21 – Sustaining and embedding innovation

• Chair: Candace Imison, Deputy Director of Policy, The King's Fund
• Challenges to developing and embedding telehealth in the community
  Wendy Knibb, Lecturer in Health Economics, University of Surrey, UK
  Wendy Knibb (925 kb)
• Using research to shape national health policy related to telehealth through payment and delivery system reform
  Lisa Mangiante, Global Reimbursement and Public Affairs, Robert Bosch Healthcare, Palo Alto, CA
  Lisa Mangiante (200 kb)

C22 – Overview on future developments in IT and Health in Germany

• Dr. Detlef Schmidt, Arzt im AOK-Bundesverband, Germany
  Detlef Schmidt (1329 kb)

C23 – Overview on future developments in IT and Health in the Netherlands

• Hyleco Nauta, CIO, University Medical Center Utrecht, The Netherlands
• Jos Kuilboer, Director, Concernstaff, University Medical Center Utrecht, The Netherlands
  Jos Kuilboer and Hyleco Nauto (2523 kb)

3.00-4.00pm: Session nine: The future of telecare

• Expert panel chair: Nick Goodwin, Chief Executive, The King's Fund, UK
• Expert panellists include: Brian Rosenfeld MD, Executive Vice-President and Chief Medical Officer, Philips VISICU, US
• Dr. Detlef Schmidt, Arzt im AOK-Bundesverband, Germany
• Pekka Ruotsalainen, Research Professor, National Institute for Health and Welfare, Helsinki, Finland
• Trevor Single, CEO, Telecare Services Association (TSA), UK
• Robert Johnstone, Board member, International Alliance of Patients Organisations (IAPO), and Vice Chair, ASSIST UK

Chair's closing remarks

4.00pm: Congress close