In brief
In brief
This conference focused on approaches to demand management and commissioning in a difficult financial climate. The conference featured practical examples of referral management alongside other demand management initiatives relevant to commissioners.
Programme
Programme
10.00am–11.30am: Opening session
- Keynote address
Bob Ricketts, Director of System Management and New Enterprise, Department of Health
Download Bob Rickett's presentation (337 kb)![[pdf]](http://www.kingsfund.org.uk/display_images/document_icons/pdf.gif)
- Quality in a Cold Climate
Mark Jennings, Director of Health Care Improvement, The King's Fund
Download Mark Jenning's presentation (1378 kb) - The challenges of demand management: learning from referral management schemes
Candace Imison, Deputy Director of Policy, The King's Fund
Download Candace Imison's presentation (747 kb)
12.00pm–1.00pm: Demand management, use of information
- Engaging with GPs through the GMS contract
Denis Gizzi, Director of System Reform, NHS Oldham
Download Denis Gizzi's presentation (322 kb) - Using GP data for demand management
Conor Burke, Borough Managing Director, Redbridge PCT
Download Conor Burke's presentation (2846 kb)
2.00pm–3.00pm: Workshops, methods and tools for mananging demand successfully
Practical workshops will include:
- Acute visiting scheme: An innovative solution to reduce unscheduled admissions
Dr Shikha Pitalia, GP and Chair, United League Commissioning, Practice-Based Commissioning Consortium
Download Shikha Pitalia's presentation (359 kb) - Using Choose and Book to manage demand
Linda Pitchford, Outpatient and Booking Manager, Sherwood Forest Hospitals NHS Foundation Trust
Download Linda Pitchford's presentation (94 kb) - Using risk profiling and virtual wards to manage demand
Dr Seth Rankin, GP, Wandsworth Medical Centre, Wandsworth Primary Care Trust
Download Seth Rankin's presentation (3436 kb)
3.00pm–4.00pm: Closing session
- Managing emergency demand
Kathy Jones, Director of Service Development, London Ambulance Service NHS Trust
Panel discussion: What are the key obstacles/challenges to demand management?
Panel speakers:
- Conor Burke, Borough Managing Director, Redbridge PCT
- Denis Gizzi, Director of System Reform, NHS Oldham
- Kathy Jones, Director of Service Development, London Ambulance Service NHS Trust
- Dr Steven Laitner, GP and Consultant in Public Health Medicine, NHS East of England
Speakers
Speakers
- Conor Burke, Borough Managing Director, NHS Redbridge
- Denis Gizzi, Director of System Reform, NHS Oldham
- Candace Imison, Deputy Director of Policy, The King's Fund
- Mark Jennings, Director of Health Care Improvement, The King's Fund
- Dr Shikha Pitalia, GP and Chair, United League Commissioning, Practice-Based Commissioning Consortium
- Linda Pitchford, Outpatient and Booking Manager, Sherwood Forest Hospitals NHS Trust
- Dr Seth Rankin, GP, Wandsworth Medical Centre, Wandsworth Primary Care Trust
- Bob Ricketts, Director of System Management and New Enterprise, Department of Health
