The King's Fund Annual Conference 2009

Transforming quality, creating value: developing health care for a new economic era
Date: 
Venue: 
The King's Fund

Event highlights

Around 300 delegates attended this year's Annual Conference, which focused on how health services can continue the drive for quality with much lower funding growth. Delegates heard from the best thinkers and leaders who shared their ideas and experience of creating and driving change to deliver increased efficiency and productivity across the system.

Catch up with the Annual Conference

Keynote speech from Cleve Killingsworth

Keynote speaker Cleve Killingsworth, CEO from Blue Cross and Blue Shield Health of Massachusetts Inc, discusses the importance of improving quality.

Spending for improvement – how would you pitch?

The King's Fund Director of Communications, Rebecca Gray, discusses the Invest to save? interactive session, in which three experts presented ways to invest including using management consultancy, linking to service improvement programmes, and harnessing leadership from within organisations.

Implications of a recession for the NHS: a freeze…or worse?

The King's Fund Chief Economist, John Appleby, describes the joint research with the Institute for Fiscal Studies that investigated the prospects for NHS funding up to 2016/17.

Quality in a cold climate: the opportunities

The King's Fund Director of Health Care Improvement, Mark Jennings, introduces his presentation from the conference. Watch the slideshow and listen to his speech.

Real QIPP: reflections from our annual conference

Mark Jennings shares his reflections on the event, and comes to the conclusion that steering the NHS through an era of restrained public sector spending was the dominating theme.

Programme

Programme

Session 1: Transforming organisations

  • International keynote address: Incentives for hospitals to improve quality
    Cleve Killingsworth, Chairman and CEO, Blue Cross and Blue Shield of Massachusetts, Inc
  • UK keynote address: Increasing efficiency and productivity
    Caroline Waters, Director of People and Policy, BT

Session 2: Issues and solutions – Analysing the health care environment

The King's Fund Chief Economist, John Appleby, and Director of Health Care Improvement, Mark Jennings, explored the impact of the economic downturn on health care in England and how service leaders can best respond.

Parallel session A

A1: Quick fire ideas
Redesigning care pathways

  • Whole care pathways and most effective interventions
    Dr Penny Dash, Vice-Chair, Board of Trustees, The King's Fund
  • Managing the emergency care pathway
    Kathy Jones, Director of Service Development, London Ambulance Service NHS Trust

A2: BMJ and The King's Fund debate
This House believes the NHS should eradicate all unexplained variation

  • Chair: Dr Fiona Godlee, Editor in Chief, BMJ
  • Dr Jag Ahluwalia, Medical Director, Cambridge University Hospitals NHS Foundation Trust
  • Professor Richard Lilford, Professor of Clinical Epidemiology, Head of the School of Health and Population Sciences, University of Birmingham
  • Dr Stephen Richards, Medical Director, Oxfordshire Primary Care Trust

A3: Workshop
Understanding quality accounts

  • Alex Kafetz, Strategic Insight Manager, Dr Foster Intelligence
  • Roger Taylor, Director of Product Strategy and Design, Dr Foster Intelligence

A4: Workshop
Competition and collaboration – Developing markets

  • Richard Lewis, The King's Fund
  • Katherine Ward, Chief Executive, UnitedHealth UK

A5: Interactive Discussion
The value of sharpening leaders' strategic decision making abilities – Why organisations invest in leadership development
Using the East of England Aspiring Director's Development Programme as a model, this session provided a space for delegates to explore and debate the relevance of leadership development as an enabling strategy when developing services strategically and delivering services operationally.

A6: Interactive session
Standards and monitoring – Assisting clinicians to document and deliver evidence-based practice

  • Dr Alison Martin, Clinical Lead, BMJ Evidence Centre, BMJ Group

Session 3: Invest to save?

This interactive session was designed to help delegates weigh up the pros and cons of investing money now to save in the long-term. Three experts presented ways to invest including using management consultancy, linking to service improvement programmes, and harnessing leadership from within organisations.

  • Paul Durrands, Commercial Director, NHS South Central
  • Dr Gareth Goodier, Chief Executive, Cambridge University Hospitals NHS Foundation Trust
  • Jean O'Callaghan, Chief Executive, Bedford Hospital NHS Trust

Session 4: Issues and solutions – Efficiency and productivity

NHS North West Chief Executive Mike Farrar's session focused on creating increased efficiency and productivity across the health economy.

Parallel session B

B7: Interactive session
Productivity solutions – Lean thinking and the leadership challenges
Three case studies presented on the application of Lean in health care and the leadership challenges it brings. Two from the UK and one from Seattle.

B8: Expert workshop
Advancing quality

  • Jennifer Butterworth, Director, Advancing Quality, NHS North West 
  • Mike Farrar, Chief Executive, NHS North West

B9: Panel discussion
Basing decisions on evidence and best practice to create value

  • Tom Barker, SDO Network Manager, NHS Confederation
  • Lynn Callard, Head of the Productive Series, NHS Institute for Innovation and Improvement
  • Mark Salmon, Director, Engagement and Management, NHS Evidence

B10: Workshop
Improving productivity and efficiency: Using Lean thinking

  • Lisa Hunt, Chief Operating Officer, Bedford Hospital NHS Trust

B11: Workshop
Empowering clinicians to lead

  • Dr Adrian Hopper, Consultant Physician, Associate Medical Director and Chief Knowledge Officer, Guy's and St Thomas' NHS Foundation Trust
  • Dr Mark Kinirons, Consultant Physician, Trust Clinical Lead for Patient and Drug Safety, Department of General and Geriatric Medicine, Guy's and St Thomas' NHS Foundation Trust

B12: Business case
Making the business case for quality

  • Dr Mahmood Adil, Fellow, NHS Institute for Innovation and Improvement

Session 5: Providing high quality, value for money health care services

Expert panel – What is the scale of change for the NHS beyond 2011?

Panellists:

  • Ruth Carnall CBE, Chief Executive, NHS London
  • David Dalton, Chief Executive, Salford Royal NHS Foundation Trust
  • Stephen Thornton CBE, Chief Executive, The Health Foundation
  • Nick Timmins, Public Policy Editor, The Financial Times

Speakers

Speakers

International keynote speaker

Cleve Killingsworth
Chairman and CEO, Blue Cross and Blue Shield of Massachusetts Inc, USA

Cleve Killingsworth has built a reputation for innovative ways of containing health care costs, maintaining that cost reduction is not synonymous with budget-cutting or the reduction of services. In 2008, he launched a new five-year 'Alternative Quality Contract' designed to improve the quality of care while cutting annual medical cost trends in half.

UK keynote speaker

Caroline Waters
Director, People and Policy, BT

Caroline Waters is currently Director, People and Policy at BT Group, a position she has held since 2005. Originally part of the state-owned, monopoly-provider the Post Office, BT has evolved to become one of the top IT businesses in the world.

Speakers

  • Dr Mahmood Adil
    Fellow, NHS Institute for Innovation and Improvement 
  • Professor John Appleby
    Chief Economist, The King's Fund
  • Tom Barker
    SDO Network Manager, NHS Confederation
  • Ruth Carnall CBE
    Chief Executive, NHS London
  • Dr Penny Dash
    Vice-Chair, Board of Trustees, The King's Fund
  • Paul Durrands
    Commercial Director, NHS South Central
  • Mike Farrar CBE
    Chief Executive, NHS North West
  • Dr Fiona Godlee
    Editor in Chief, BMJ
  • Dr Gareth Goodier
    Chief Executive, Cambridge University Hospitals NHS Foundation Trust
  • Dr Adrian Hopper
    Consultant Physician, Associate Medical Director and Chief Knowledge Officer, Guy's and St Thomas' NHS Foundation Trust
  • Lisa Hunt
    Chief Operating Officer, Bedford Hospital NHS Trust
  • Mark Jennings
    Director of Health Care Improvement, The King's Fund
  • Kathy Jones
    Director of Service Development, London Ambulance Service NHS Trust
  • Alex Kafetz
    Strategic Insight Manager, Dr Foster
  • Dr Mark Kinirons
    Consultant Physician, Trust Clinical Lead for Patient and Drug Safety, Department of General and Geriatric Medicine, Guy's and St Thomas' NHS Foundation Trust
  • Gillian Leng
    Deputy Chief Executive, NICE and Chief Operating Officer, NHS Evidence
  • Richard Lewis
    Former Senior Associate, The King's Fund
  • Professor Richard Lilford
    Professor of Clinical Epidemiology, Head of the School of Health and Population Sciences, University of Birmingham
  • Malcolm Lowe-Lauri
    Chief Executive, University Hospitals of Leicester NHS Trust
  • Dr Alison Martin
    Clinical Lead, BMJ Evidence Centre, BMJ Group
  • Gerard McGuickin
    Consultant, Leadership Development, The King's Fund
  • Jean O'Callaghan
    Chief Executive, Bedford Hospital NHS Trust
  • Joe Rafferty
    Chief Executive, Central Lancashire PCT
  • Dr Stephen Richards
    Medical Director, Oxfordshire Primary Care Trust
  • Roger Taylor
    Director of Product Strategy and Design, Dr Foster
  • Liz Thiebe
    Head of Programmes, Leadership Development, The King's Fund
  • Stephen Thornton CBE
    Chief Executive, The Health Foundation
  • Nick Timmins
    Public Policy Editor, The Financial Times