International Congress on Telehealth and Telecare 2012

Date: 
68 Mar 2012
Venue: 
The King's Fund

Event highlights

Organised by The King's Fund and the University Medical Center Utrecht (UMC), our annual event brought together key speakers from around the world to showcase innovations and best practice in the deployment of telehealth and telecare.

Presentations and interviews from the congress

We spoke to some of the key spokespeople and delegates at the congress to get their views on telehealth and telecare.

Interviews from the congress

Minister of State for Care Services, Paul Burstow, discussed the cost benefits and main barriers to telehealth, the results of some of the WSD pilot schemes and how to get patients and clinicians on board with telecare.

Our Senior Fellow Nick Goodwin questioned why more evidence on the WSD results had not been published yet,  considered how to get patients involved in their own care, and explained why telehealth was still a good investment at this time of financial challenge.

Adam Darkins gave an international perspective on telehealth, explaining how The Department of Veterans Affairs had engaged clinicians and turned its vision into reality for 72,000 veterans currently being supported at home through telemedicine.

Dr Kumar, a GP from Newham, discussed his own experience of the WSD pilot schemes and how it was received by GPs and patients in his local area. 

We spoke to delegates at the congress to find out how they are using telehealth, how staff are responding to the new technologies, and whether they think the NHS is ready to roll these projects out nationally.

We spoke to delegates about why they attended this event. As well as opportunities to network, exchange ideas and promote the evidence more widely, it allowed them to consider international case studies and challenge people's thinking through debate.

Key presentations from the congress

Patient Haris Patel gives a personal account of how telehealth has helped him to manage his long-term conditions.

Paul Burstow MP gives an overview of the Whole System Demonstrator programme and discusses telehealth innovations in the UK and abroad.

Dr Thomas Jeerakathil, Neurologist at the University of Alberta, Canada, looks at the challenges in delivering stroke care to rural regions and the experience of Alberta in using telehealth to deliver acute stroke services.

In his keynote address, George Crooks OBE, Medical Director and Director of Scottish Centre for Telehealth and Telecare, NHS 24, discusses how technology can be used to provide accessible health information, advice and clinical decision support tools for health professionals and the public in Scotland.

Stephen Johnson, Head of Long-term Conditions at the Department of Health, discusses the headline findings from the Whole System Demonstrator programme and the resulting implications for policy.

Magdalene Rosenmöller, Associate Professor at IESE Business School, Barcelona, explains what consumer-led innovations are and how patients are using these new technologies in health care.

Dr Adam Darkins draws on his experience as Chief Consultant for Telehealth Services at the Department of Veterans Affairs, Washington, to discuss how the challenges around developing large telehealth networks can be overcome.

Jeremy Hughes, Chief Executive at the Alzheimer's Society, looks at how telecare innovations can make a positive difference for frail older people and the challenges facing the successful adoption of health technologies.

Programme

Day one: Pre-congress seminar: Evaluating telehealth and telecare projects

Session one

Welcome and introduction
Dr Nick Goodwin, Senior Fellow, The King's Fund, England, United Kingdom

Importance of measuring the impact of new technologies
Professor Guus Schrijvers, Professor of Public Health, Julius Centre for Health Sciences and Primary Care, University Medical Centre Utrecht (UMC), The Netherlands

Keynote address: Lessons from the Whole System Demonstrator Programme for evaluation
Professor Stan Newman, Dean, School of Community and Health Sciences, City University and Centre Director and Professor of Health Psychology, University College London (UCL), England

Whole System Demonstrator Programme: a systematic review of the evidence from The King's Fund's Telehealth Evidence Database
Dr Nick Goodwin, Senior Fellow, The King's Fund, and Susan Royer, Telehealth Programme Manager, The King's Fund, England

Questions and discussion

Session two

Welcome back
Professor Guus Schrijvers, Professor of Public Health, Julius Centre for Health Sciences and Primary Care, University Medical Centre Utrecht (UMC), The Netherlands

Latest developments in MAST: improving the scientific quality in assessment of telemedicine
Dr Kristian Kidholm, Health Technology Assessment (HTA) Consultant, Department of Research and Health Technology Assessment, Odense University Hospital, Denmark

Checklist for transferability of multi-disciplinary evaluations of telemedicine
Anne-Kirstine Dyrvig, Health Technology Assessment (HTA) Consultant, Department of Research and Health Technology Assessment, Odense University Hospital, Denmark

Using evidence to innovate in clinical practice and self care: role of randomised control trials
Jeremy Wyatt, Director, Institute for Digital Healthcare, Professor of eHealth Innovation, Warwick University and Visiting Professor in Medical Informatics in Amsterdam and Porto

Questions and discussion

Closing comments
Dr Nick Goodwin, Senior Fellow, The King's Fund, England, United Kingdom

Day two: pre-congress workshop

Promoting engagement and partnerships for the Actions of the 'European Innovation Partnership on Active and Healthy Ageing'
A pre-congress workshop, organised by the European Commission, aimed at promoting stakeholder partnerships for wide deployment of telehealth, telecare and integrated care solutions.

The workshop is organised by the European Commission and is related to the activities of the European Innovation Partnership on Active and Healthy Ageing (EIP AHA).

Session one: Welcome and introduction
Chair: Mr Peteris Zilglavis, Head of Unit, ICT for Health, DG Information Society and Media, European Commission

The Strategic Implementation Plan of the European Innovation Partnership on Active and Healthy Ageing and how to get engaged
Wojciech Dziworski, Innovation and healthy ageing, DG Health and Consumers, European Commission

The Specific Action B3: 'Replicating and tutoring integrated care for chronic diseases, including remote monitoring at regional level'
Loukianos Gatzoulis, ICT for Health, DG Information Society and Media, European Commission

The Specific Action C2: 'Development of interoperable independent living solutions, including guidelines for business models'
Peter Wintlev-Jensen, Deputy Head of Unit, ICT for Inclusion, DG Information Society and Media, European Commission

Taking a step towards the implementation of the Specific Actions B3 and C2: statements from representatives of care authorities
George Crooks OBE, Medical Director and Director of Scottish Centre for Telehealth and Telecare, NHS 24, Scotland
Manuel Varela Rey, Director of Health Innovation and Public Health, Galician Regional Health Ministry
Mariëlle Swinkels, Expert of the Smart Care Programme, Province of Noord-Brabant

Questions and discussion

Building partnerships for the Specific Actions B3 and C2
Open discussion and expressions of interest for engagement in the implementation of the Partnership's actions

Day two: Telehealth innovations day

Plenary session

Welcome and introduction
Professor Chris Ham, Chief Executive, The King's Fund, England

Keynote address: Increasing the use of telehealth and telecare technologies in the UK: leading global health care innovations
Paul Burstow MP, Minister for Care Services, Department of Health, England

Panel discussion

  • Jeremy Wyatt, Director, Institute for Digital Healthcare, Professor of eHealth Innovation, Warwick University and visiting professor in Medical Informatics in Amsterdam and Porto
  • Mike Biddle, Innovation Platform Leader - Assisted Living, Technology Strategy Board, UK
  • Stephen Johnson, Head of Long-Term Conditions, Department of Health, England

Parallel sessions

Developing applications at scale
Chair: Mike Biddle, Innovation Platform Leader - Assisted Living, Technology Strategy Board, UK

  • Delivering scalable telehealth: 'What is scale?' with case studies from NHS providers, a perspective on the challenges, constraints and issues associated with 'scalability'
    Adrian Flowerday, Managing Director, Docobo Limited, UK
  • Developing the best model for telemonitoring triage: experiences and insights
    Matthew Rutter, Senior Manager, Health Advisory Services, Ernst and Young LLP
    David Barrett, Nurse Lecturer in Telehealth, University of Hull, England
  • Outcome data for the remote patient monitoring over three years of over 1,000 patients in Northern Ireland with a long-term chronic illness
    Peter Range, Managing Director, Alere Connected Health Limited, United Kingdom
  • Questions and discussion

Integrating information systems to support integrated care

  • Better and more efficient care though ICT-enabled integration of social care and health care services: experiences from two European projects
    Sarah Delaney, Senior Research Consultant, Work Research Centre, Ireland
  • A telemedicine experience in the Brazilian Amazon
    Dr Christopher Robert Jones, Telemedicine Laboratory, Microgravity Centre - PUCRS, Brazil
  • Information sharing for patient benefits: applying the Information Revolution to telehealth in the UK
    Keith Naylor, Head of Data Standards Implementation and Outreach Group, Department of Health, England
  • Questions and discussion

Online health management in partnership
Chair: Andrew Bickerdike, Corporate Partnership Manager, The King's Fund, England

  • NHS and an SME co-operating on telehealth innovation
    Keith Chessell, CEO and Founder, Solcom Limited, Isle of Wight, England
  • International partnerships in telehealth: healthcare, industry and education
    Frances Finn, Lecturer in Nursing, Waterford Institute of Technology, Ireland
    Conor O'Byrne, Connected Health Director, Rigney Dolphin, Ireland
  • Access for all: the Healty Outlook® service delivery model in Moray
    Lorna Bernard, Telehealthcare Strategy and Development Manager, Moray, Community Health and Social Care Partnership, Scotland
  • Questions and discussion

Promoting self-management for people with long-term conditions
Chair: Claire Mundle, Researcher, Health Policy, The King's Fund, England

  • Help4Mood: avatar-based support for treating people with major depression in the community
    Dr Chris Burton, Senior Research Fellow, Centre for Population Health Sciences, University of Edinburgh, Scotland
  • An innovative approach to providing lifestyle education and behaviour change to prevent type 2 diabetes
    Katherine Grady, Care Call Manager, Diabetes Care, Salford Royal NHS Foundation Trust, England
    Linda Savas, Knowledge Transfer Associate for NIHR CLAHRC for Greater Manchester, England
  • Online self-management in patients with COPD: with or without the doctor/nurse
    Dr Bianka Mennema, Pulmonologist, Havenziekenhuis, a division of Erasmuc MC, Rotterdam, The Netherlands
  • Questions and discussion

Remote monitoring
Chair: Dr Wynand Ros, Julius Center, UMC Utrecht, The Netherlands

  • A randomised controlled trial of the use of telemonitoring in the management of high blood pressure
    Professor Brian McKinstry, Professor Primary Care E-Health, Centre for Population Health Sciences, University of Edinburgh, Scotland
  • Impact of telemetry supported home blood pressure monitoring: experiences of patients and professionals participating in the HITS randomised controlled trial of telemetry enabled home blood pressure
    Dr Janet Hanley, Principle Research Fellow in the Centre for Integrated Healthcare Research, and Capacity and Capability Manager, NHS Lothian, Scotland
  • Tailored telemonitoring in patients with heart failure: results from a multicenter, randomised, controlled trial (the TEHAF-study)
    Josiane Boyne, Health Services Research, Maastricht University Medical Centre, The Netherlands
  • Results of the MyHeart trial: a telemonitoring system for heart failure patients integrating innovative sensors
    Dr Jennifer Caffarel, Research Scientist, Philips Research, The Netherlands
  • Questions and discussion

International comparisons
Chair: Dr Nick Goodwin, Senior Fellow, The King's Fund, England, United Kingdom

  • Experiences on Integrated Personal Health Systems: evidence from eight European countries
    Maria Lluch, IPTS-JRC, European Commission, Spain
  • Telehealth and access to urgent care: maximising the benefits for patients with long-term conditions in England
    Hadleigh Stollar, Product Manager, Long-Term Conditions, NHS Direct, England
  • Personal Health Management (PHM): Singapore's national strategy to activate and empower patients and care givers through innovative personal health technologies
    Tikki Gee, Deputy Director, Consumer Health Programme MOH Holdings, Singapore
  • Questions and discussion

Lunchtime workshops

Improving interoperability (sponsored by Telecare Services Association)
Chair: Trevor Single, Chief Executive, Telecare Services Association

  • Improving patient information for telemonitoring in chronic heart failure
    Anna Burghouts, Project Adviser, ehealth, Nictiz, The Netherlands
  • Systems architecture for integrated care
    David Kwo, Managing Director, Ingenuity Services Ltd

Applying behaviour change principles to remote health management (sponsored by Care Innovations)

  • How technology can help patients take a more active participation in their own care
    Clare Medd, Clinical Director, Care Innovations™, an Intel-GE company
  • Questions and discussion

Poster session

Chair: Dr Nick Goodwin, Senior Fellow, The King's Fund, United Kingdom. Each presenter has three minutes.

  • Remote Speech and Language Therapy Services in Buckinghamshire
    Adam Willison, Joint Commissioning Manager, Assistive Technology, Adults and Family Wellbeing, Buckinghamshire County Council and Alison Rimmer, Technical Officer for Speech and Language Therapy Buckinghamshire Hospital Trust, England
  • Sana: democratizing access to quality healthcare using an open mhealth architecture
    Alice Newton, Researcher, Sana, Massachusetts Institute of Technology (MIT), United States of America
  • User-centred development of a monitoring and feedback tool to stimulate physical activity
    Sanne van der Weegen, PhD Student, CAPHRI, Department of Health Services Research, Maastricht University, The Netherlands
  • Tele-pulmonary rehabilitation
    Christine McClusky, Scottish Centre for Telehealth and Telecare , NHS 24, Scotland
  • Chronious: the last advances in tele-health monitoring systems
    Roberto Rosso, R&D Manager, Tesan S.p.A, Italy
  • 'Letting Go': delegating responsibility for non-clinical tasks in a telehealth service
    Claire Hurlin, CCM Clinical and Service Lead, Hywel Dda Health Board, Wales
  • WANDA: An end-to-End solution for Tele-monitoring of chronic conditions
    Mars Lan, Wireless Health Institute, UCLA, United States of America

Parallel sessions

1: e-health solutions: innovative approaches to health management
Chair: Robert Johnstone, Chair, Access Matters, England

  • Telehealth at scale: the case for abandoming the paradigm of the 'frequent flyer'
    Brian Hamilton, Director, Message Dynamics Ltd, England
  • A text message programme designed to modify patients' illness and treatment beliefs improves self-reported adherence to asthma preventer
    Professor John Weinman, Department of Psychological Medicine, Institute of Psychiatry, King's College, UK and Head of Health Psychology, Atlantis Healthcare, England
  • Questions and discussion

2. Impact of telehealth solutions on quality of life and condition improvement
Chair: Dr Jocelyn Cornwell, Director, Point of Care Programme, The King's Fund

  • MyUMC Patient Portal: patient and professional perspectives
    Dr Wynand Ros, Julius Center, University Medical Center Utrecht, The Netherlands
  • Can teletechnology improve patient experience and reduce the use of health care resource?
    Kim Lee and Hayley Mullan, Specialist Community Matrons, Long-term Conditions Service, Kent Community NHS Trust, England
  • Perspectives of patients and health care professionals on the impact of telemetrically supported patient self-management for chronic obstructive pulmonary disease (COPD): a qualitative study nested in the TELESCOT trial
    Dr Hilary Pinnock, Senior Clinical Research Fellow, Centre for Population Health Sciences, University of Edinburgh, Scotland
  • Questions and discussion

3. e-health solutions: improving quality of life for people with long-term conditions
Chair: Dr Stephan Schug, Chief Medical Officer, EHTEL

  • Online prevention for patients with lifestyle-related diagnoses
    Siv Söderberg, Research Manager, Professor Inger Lindberg, Assistant Professor and Cluster Leader and Lennart Isaksson, Field Trial Manager, eHealth Innovation Centre, Department of Health Science, Luleå University of Technology, Sweden
  • Tele-rehabilitation: video conferencing for delivery of interventions for people with Chronic Fatigue Syndrome
    Professor Diane Cox, Professor of Occupational Therapy, University of Cumbria, England
  • Development and delivery of an SMS-based remote monitoring and support service: 'Simple Telehealth'
    David Barrett, Lecturer in Telehealth, University of Hull, England
    Phil O'Connell, Project Lead, Simple Telehealth and Dr Ruth Chambers, GP and Clinical Director of Practice Development and Performance, NHS Stoke, England
  • Questions and discussion

4. Promoting and managing self-care for people with mental health related illness
Chair: Chris Naylor, Fellow, Health Policy, The King's Fund

  • Self management for people with psychotic vulnerability: a feasibility study
    Dr Rob de Leeuw, Julius Center, University Medical Center Utrecht, The Netherlands
  • Effects on personal control of people with psychotic vulnerability by the use of an internet-based programme (PCR): a pilot study
    Dr Ina Boerema, Trimbos Institute, Netherlands, Institute of Mental Health and Addiction, The Netherlands
  • Evaluation of a remote monitoring system in people with mental illness and medical co-morbidity
    Meghan Santos, Research Coordinator and Study Clinician, Dartmouth Centers for Health and Aging, United States of America
  • Questions and discussion

5. Health professionals and telehealth solutions
Chair: Mo Girach, Special Adviser to the NHS Alliance, Adviser to the New Economic Foundation and Associate Consultant, The King's Fund, England

  • A physician-led approach to telehealth-enabled care co-ordination: innovation in reimbursement and delivery system models to support physician engagement
    Dr Karen Gilberg, Chief Medical Officer, Robert Bosch Healthcare
  • Improving communication between doctor and patient: eHealth in the Netherlands, an established cloud solution
    Anton Kool, Founder and Managing Director, Curavista BV, The Netherlands

6. Building capacity for the Actions of the European Innovation Partnership on Active and Healthy Ageing
Chair: Mr Paul Timmers, Director, ICT Addressing Societal Challenges, DG Information Society and Media, European Commission

  • The Specific Actions of the European Innovation Partnership on Active and Healthy Ageing and how to engage
    Paul Timmers, Director, ICT Addressing Societal Challenges, DG Information Society and Media, European Commission
  • Explaining the Partnership Actions on Integrated Care and Independent Living Solutions
    Loukianos Gatzoulis, ICT for Health, DG Information Society and Media, European Commission
  • Outcomes of the pre-congress workshop of the Partnership
    Wojciech Dziworski, Innovation and healthy ageing, DG Health and Consumers, European Commission
  • Discussion about engagement and commitment towards the implementation of the Actions of the Partnership

Plenary session

Welcome back
Chair: Dr Anna Dixon, Director of Policy, The King's Fund

Keynote address: Alberta's provincial stroke strategy: effective telestroke treatment in rural Canada
Dr Thomas Jeerakathil, Neurologist, University of Alberta, Canada

Keynote address: Using technology to provide accessible health information, advice and clinical decision support tools for health professionals and the public in Scotland
George Crooks OBE, Medical Director and Director of Scottish Centre for Telehealth and Telecare, NHS 24, Scotland

Questions and discussion

Closing comments

Day three: Telecare innovations day

Breakfast seminar

Bringing telehealth and telecare to 3millionlives in the UK by 2017 - challenges, tactics and achieving results (sponsored by Philips)

  • Piers McCleery, Director of Planning and Strategy, Royal Brompton and Harefield, NHS Foundation Trust, England
  • Huw Jones, Owner, Innov8 Consulting and former Director of Commissioning, Hull Primary Care Trust, England
  • Malcolm Hart, Head of Philips Home Monitoring UK

Plenary session

Welcome and introduction
Sir Christopher Kelly, Chair, The King's Fund

Keynote address: Does the use of technology as a remote intervention make a difference: barriers and issues for roll-out
Professor Stan Newman, Dean, School of Community and Health Sciences, City University and Centre Director and Professor of Health Psychology, University College London (UCL), England

The policy implications of the Whole System Demonstrator programme
Stephen Johnson, Head of Long-term Conditions, Department of Health

Panel discussion

  • Hazel Price, Programme Manager, Kent Whole Systems Demonstrator Programme, Kent County Council, England
  • Dave Tyas, Service Improvement Manager, NHS Cornwall, England
  • Dr Atul Kumar, Clinical Director, Newham Whole Systems Demonstrators Programme, England

Breakouts: Whole System Demonstrator results

1. Supporting primary and social care
Chair: Dr Atul Kumar, Clinical Director, Newham Whole Systems Demonstrator Programme

  • Impact of telehealth on primary and social care according to routine administrative data sets: findings from the Whole System Demonstrator cluster randomised trial
    Adam Steventon, Senior Research Analyst, Nuffield Trust, England
  • Exploring the impact of telehealth on the work of frontline health professionals within the Whole System Demonstrator study
    Dr Virginia MacNeill, Researcher, Barts and the London School of Medicine and Dentistry, Queen Mary University of London, England
  • Panel reaction
    Dave Miles, Assistive Technology Manager, Nottingham City Council, England

2. Improving quality of life and psychological wellbeing
Chair: Dr Rob de Leeuw, Julius Center, UMC Utrecht, The Netherlands

  • The effect of telehealth on disease-specific quality of life in patients with heart failure: The Whole Systems Demonstrator (WSD) Telehealth Questionnaire Study
    Dr Martin Cartwright, School of Health Sciences Research, City University, London, England
  • Exploring the impact of a telehealth intervention on specific quality of life domains and psychological wellbeing in diabetic patients within the Whole Systems Demonstrator (WSD) Questionnaire Study
    Dr Shashivadan Hirani, School of Health Sciences, City University, London, England
  • A pragmatic cluster randomised controlled trial of telehealth on disease specific quality of life in patients' with chronic obstructive pulmonary disease and their health-related quality of life and psychological distress over one year in the Whole System Demonstrator programme
    Dr Lorna Rixon, Health Services Research, City University, London, England
  • Questions and discussion

3. Supporting carers
Chair: Madeleine Starr MBE, Head of Innovation, Carers UK

  • The impact on carers of individuals with social care needs: the Whole System Demonstrator study
    Michelle Beynon, Research Psychologist, School of Health Sciences, City University, London, England
  • Panel reaction
    Simon Bampflyde, London Fire Brigade, England
    James Lloyd, Director, The Strategic Society Centre, England
    Sarah Pickup, Director of Adult Services, Hertfordshire County Council, and Vice-President, Association of Directors of Adult Social Services, England
    Professor Stan Newman, Dean, School of Community and Health Sciences, City University and Centre Director and Professor of Health Psychology, University College London (UCL), England

4. Cost-effective care
Chair: Dr Detlef Schmidt, External Consultant, National Association of AOK, and National Association of Statutory Health Insurance, Germany

  • Cost-effectiveness of telehealth in people with social care needs: the Whole Systems Demonstrator cluster randomised trial
    Catherine Henderson, Personal Social Services Research Unit, London School of Economics, England
  • Panel reaction
    Leo Lewis, Chronic Conditions and Community Development Manager, Hywel Dda Health Board
    Dr Paul Rice, Regional Telehealth Lead, NHS Yorkshire and Humber, England

Lunchtime workshops

Improving interoperability (sponsored by Telecare Services Association)
Chair: Trevor Single, Chief Executive, Telecare Services Association

  • Towards an integrated and interoperable platform for telehealth and telecare
    Professor Russell Wynn Jones, Information Systems and Computing, Brunel University, England
    Sintero Server Scalable Interoperability Framework for DALLAS Communities
    Dr Ed Conley, Co-PI Sintero Project, Cardiff University, Wales

Telehealth: can it really deliver for the NHS? (sponsored by O2 Health)
Keith Nurcombe, Managing Director, O2 Health

A panel discussion with case study from NHS Western Isles

Poster session

Chair: Dr Nick Goodwin, Senior Fellow, The King's Fund, United Kingdom. Each presenter has three minutes.

  • e-Health, m-Health and healthier social media reform: the big scale view
    Dr. Orit Jacobson, Clalit Health Services, Israel
  • Researching the acceptability of using Skype to provide Speech & Language Therapy
    Rebecca Matthews, Independent Speech &Language Therapist & Doctoral Student, University College London (UCL) and Speech Sort Ltd, United Kingdom
  • The added value of user involvement during the development of a feedback system regarding physical functioning for community-dwelling elderly people
    Joan Vermeulen, PhD Student, Maastricht University, The Netherlands
  • Implementation of an electronic hospital information system: first results of a longitudinal study
    Dr Rob de Leeuw, University Medical Center Utrecht, The Netherlands
  • Developing the educational needs of Telehealthcare support staff at SCQF/QCF level 6
    Donna Henderson, Telecare Development Programme, Scottish Centre for Telehealth and Telecare, Scotland
  • The inCASA Project: Improving the quality of life and social care for the ageing population
    Andrew Kapsalis, Candidate Student, School of Electrical and Computer Engineering, National Technical University of Athens, Greece
  • The role of assistive technology in supporting medication adherence in practice: what are the outcomes and is there evidence for efficacy?
    Manuela Schuette and Nicola Franklin, Senior Occupational Therapists, Assistive Technology Service, London Borough of Lambeth, United Kingdom
  • 21st century TeleWEAR: intergenerational and co-productive design of Telecare products
    Lorna Bernard, Telehealthcare Strategy and Development Manager, Moray Community Health and Social Care Partnership, Scotland
  • The use of mobile technology to improve care delivery in community mental health care settings
    Prof. Jamie Gareth Harrison Hacker Hughes, Visiting Professor in Military Psychological Therapies, Cambridgeshire and Peterborough Foundation NHS Trust, United Kingdom
  • Memory and Memories: An exploratory mixed method case series study with brain injured adults and their families, using PhotoFrame Therapy and wireless digital photo frame technology
    Stuart Arnott, Founding Director, Mindings
    Abigail Harding, MSc student, South Bank University, University of London
  • The TalkMeHome service for people with early dementia
    Dr. Marike Hettinga, ICT Innovations in healthcare, Windesheim University of Applied Sciences, The Netherlands

Breakouts

1. Developing applications at scale
Chair: Dr Paul Rice, Regional Telehealth Lead, NHS Yorkshire and Humber, England

  • Telehealthcare in care homes: the use of falls detectors and bed/chair sensors to enhance the safety and experience of care home residents
    Roz Eccles, Falls co-ordinator, NHS Lothian, Scotland
  • Using telecare in the development of learning disability services in Gloucestershire
    Christopher Haynes, Joint Commissioning Manager, Learning Disabilities, Gloucestershire County Council, England

2. Online health management
Chair: Amy Galea, Research, Health Policy, The King's Fund, England

  • Psychotherapy via video-conference: an Australian randomised controlled trial
    Daniel Robert Stubbings, PhD Student, School of Psychology and Speech Pathology, Curtin University of Technology, Australia
  • Acceptability and implementation of PhysioDirect telephone advice and treatment services: a multi-perspective
    Jennifer Pearson, PhD Student, Institute of Primary Care, Arthritis Research UK Primary Care Centre, Keele University, England
  • Effectiveness of Teleassistance on the improvement of health-related quality of life in people with neuromuscular diseases
    Oscar Martínez Gutiérrez, Neuromuscular and Neurodevelopment Disorders Research Group (Neuro-e-Motion), University of Deusto, Bilbao, Spain

3. Promotion of self-management
Chair: Madeleine Starr MBE, Head of Innovation, Carers UK

  • Attitudes to apps for continence
    Kate Stephen, PhD Student, University of the Highlands and Islands, Scotland
  • Telehealth and telecare: supporting unpaid carers in Scotland
    Donna Henderson, Telecare Development Programme, Scottish Centre for Telehealth and Telecare, Scotland

4. Remote monitoring
Chair: Dr Detlef Schmidt, External Consultant, National Association of AOK and National Association of Statutory Health Insurance, Germany

  • Evaluating the impact of an established telecare system on secondary care usage
    Dr Will Sopwith, Head of Research Development, NHS Wirral, United Kingdom
  • The MonAMI project: the social benefits of telecare
    Jacqueline Damant, Research Officer, Personal Social Services Research Unit, London School of Economics, England
  • Hidden in numbers: Deciphering patients' readings
    Dr Ombarish Banerjee, Clinical Lead for Telehealth in Bexley, Oxleas NHS Foundation Trust, England

5. Evaluation and research
Chair: Lara Sonola, Researcher, Health Policy, The King's Fund, England

  • Evaluation of OwnHealth®: a telephone-based care management service for long-term conditions in the West Midlands
    Dr Iain Donald McNeil, Medical Director, Pfizer Health Solutions, United Kingdom
  • How to evaluate the use of GPS tracking devices to support 'safer walking' for people with dementia. Is a randomised controlled trial feasible?
    Dr Heather Milne, Centre for Population Health Sciences, University of Edinburgh, Scotland
  • Methodological reflections on the evaluation of the implementation and adoption of national electronic health record systems
    Dr Amirhossein Takian, Lecturer in Health Policy, School of Health Sciences and Social Care, Brunel University, England

Closing plenary session

Welcome back
Chair: Dr Nick Goodwin, Senior Fellow, The King's Fund, United Kingdom

Keynote address: Developing a consumer-led market: designing people friendly technologies
Magdalene Rosenmöller, Associate Professor, IESE Business School, Barcelona, Spain

Keynote address: Surmounting challenges in developing large telehealth networks: the experience of the US Department of Veterans Affairs
Dr Adam Darkins, Chief Consultant for Telehealth Services, The Office of Telehealth Services, The Department of Veterans Affairs, Washington DC

Keynote address: Innovating for an ageing society
Jeremy Hughes, Chief Executive, The Alzheimer's Society

Questions and discussion

Closing comments

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