Learning from high-performing health care organisations

Date: 
Event type: 
One-day conference

About this event

About this event

High-performing organisations are those that continually strive for, achieve and maintain excellence over time.

Building on our report Reforming the NHS from within, this conference explored how the NHS can learn from high performers in England and abroad.

Speakers included:

  • Ed Smith CBE, Deputy Chairman and Chair of the Audit Committee, NHS England
  • Stephen J Swensen, Medical Director, Office of Leadership and Organization Development, Mayo Clinic
  • Sir David Dalton, Chief Executive, Salford Royal NHS Foundation Trust
  • Professor Brenda Reiss-Brennan, Mental Health Integration Director, Intermountain Health Care
  • Professor Chris Ham, Chief Executive, The King’s Fund.

See the event highlights here >

Programme

Session one: Learning from international and national high-performers

Welcome and introduction

Professor Chris Ham, Chief Executive, The King's Fund

The Mayo Clinic model of care

  • Delivering high-quality, compassionate medical care delivered in a multispecialty, integrated academic institution.
  • Defining Mayo Clinic patient care.

Stephen J Swensen, Medical Director, Office of Leadership and Organization Development, Mayo Clinic

Salford Royal’s journey to becoming one of England’s highest performing trusts

  • Developing a national reputation for strong leadership, high staff satisfaction and patient safety initiatives.

Sir David Dalton, Chief Executive, Salford Royal NHS Foundation Trust

High-performance at Intermountain

  • Examining the critical role of team-based care and integrated mental health.

Professor Brenda Reiss-Brennan, Mental Health Integration Director, Intermountain Health Care

Session two: Promoting improvement through networks and national support

Welcome back and introduction

Vijaya Nath, Director of Leadership Development, The King's Fund

Creating greater alignment between the national and regional organisations involved in supporting and implementing change

  • Looking into the current arrangements for how improvement and leadership development works across health and social care, and how best they should be carried out in the future.

Ed Smith CBE, Deputy Chairman and Chair of the Audit Committee, NHS England

Learning from systems attempting to combine strong organisational leadership with collaborative system-level leadership approaches

David Fillingham CBE, Chief Executive, AQuA (Advancing Quality Alliance) and Visiting Fellow, The King’s Fund

Delivering high-quality care underpinned by good financial and operational performance

  • Supporting providers and commissioners to improve planning.

Suzie Bailey, Development Director, Monitor

Session three: Learning from clinical innovators in the NHS

Welcome back

Professor Chris Ham, Chief Executive, The King's Fund

Can we deliver the same high-quality care with our current resources?

  • Generating a cadre of leaders with the right skill set.
  • Taking the data and engaging with the frontline team to deliver transformational change.

Dr Steve Allder, Consultant Neurologist, Plymouth Hospitals NHS Trust and Member, NHS Executive Fast-Track programme

Making change and improvement happen

Professor Richard Bohmer, International Visiting Fellow, The King's Fund

Addressing the hospital capacity problem

  • Providing complex clinical support to patients in their own home.

Dr Alexandra Wu, Clinical Director, Service Transformation and QIPP, Royal Free London NHS Foundation Trust

Session four: Spotlight on the Dalton Review

Welcome back

Examining the findings of the Dalton Review

  • Looking at the options and opportunities for providers of NHS care, aimed at reducing variations in clinical standards, financial performance and patient safety across the country.
  • Encouraging providers to look beyond their own organisational boundaries.
  • Exploring how high-performing NHS organisations might lend their support to providers in difficulty.

Sir David Dalton, Chief Executive, Salford Royal NHS Foundation Trust

Panel discussion: how can the Dalton Review help spread work on high-performance?

  • Stephen J. Swensen, Medical Director, Office of Leadership and Organization Development, Mayo Clinic
  • Jennifer Dixon, Chief Executive, Health Foundation
  • Nigel Edwards, Chief Executive, Nuffield Trust
  • Chris Hopson, Chief Executive, NHS Providers

Speakers

Stephen J. Swensen

Medical Director, Office of Leadership and Organization Development, Mayo Clinic

Sir David Dalton

Chief Executive, Salford Royal NHS Foundation Trust

Professor Brenda Reiss-Brennan

Mental Health Integration Director, Intermountain Health Care

Vijaya Nath

Assistant Director of Leadership Development, The King's Fund

Ed Smith CBE

Deputy Chairman and Chair of the Audit Committee, NHS England

Professor Chris Ham

Chief Executive, The King’s Fund

Suzie Bailey

Development Director, Monitor

Dr Steve Allder

Consultant Neurologist, Plymouth Hospitals NHS Trust and Member, NHS Executive Fast-Track programme

Professor Richard Bohmer

International Visiting Fellow, The King's Fund

Dr Alexandra Wu

Clinical Director, Service Transformation and QIPP, Royal Free London NHS Foundation Trust

David Fillingham CBE

Chief Executive, AQuA (Advancing Quality Alliance) and Visiting Fellow, The King’s Fund

Jennifer Dixon

Chief Executive, Health Foundation

Nigel Edwards

Chief Executive, Nuffield Trust

Chris Hopson

Chief Executive, NHS Providers

Supporters

Supporters

We would like to thank the following organisations who supported this conference. If you'd like to find out how you could support future events please email us or call 020 7307 2584.

Headline Sponsor: Dictate IT

Emerald Publishing

Emerald Publishing logo

Emerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes. It also provides an extensive range of value-added products, resources and services to support its customers’ needs.

The Journal of Health Organization and Management (JHOM) supports the application of health organisation and management research into practice from a diverse range of perspectives. JHOM provides an international forum for the exchange of innovative and methodologically diverse studies and analyses.

pharmaphorum

pharmaphorum drives innovation within the pharmaceutical industry, by bringing healthcare together through a suite of media services that help produce and disseminate thought leadership, combined with an online platform for communicating messages to a global audience.