The King's Fund Annual Conference 2013

Achieving transformational change
Date: 
Event type: 
One-day conference

About this event

Highlights from this conference

Professor Sir Bruce Keogh: Review of urgent and emergency care

Bruce Keogh thumb

Professor Sir Bruce Keogh
Professor Sir Bruce Keogh, National Medical Director, NHS England, introduced the findings of his Review into Urgent and Emergency Care, stressing the need for a fundamental shift in the provision of urgent care and a long-term plan for accident and emergency services.

Watch Bruce's presentation

Bill Wright: High-quality, safe and efficient care, the Kaiser Permanente Connect Experience

Bill Wright thumb

Bill Wright
Dr Bill Wright, Executive Medical Director and President of the Colorado Permanente Medical Group, discussed the implementation of new information technology systems in health care at our Annual Conference 2013.

Watch Bill's presentation

Mark Britnell: A global perspective on the transformation of health care: do we do things better or do we do better things?

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Mark Britnell photo
Dr Mark Britnell, Chairman and Partner, Global Health Practice KPMG, asks whether we need to follow a model of transaction (doing things better) or transformation (doing better things) to improve the NHS.

Watch Mark's presentation

Ceinwen Giles: What patients really want

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Ceinwen Giles photo
Ceinwen Giles, Trustee, Shine Cancer Support, talks about how her experiences of the health service and her work in international development have influenced her thinking on what it means to be a patient.

Watch Ceinwen's presentation

James Titcombe: Can we learn from our mistakes and make genuine improvements in the NHS?

James Titcombe

James Titcombe
James Titcombe shares his powerful story and draws valuable lessons from it about how the NHS could improve patient safety by learning from mistakes.

Watch James's presentation

About the conference

Our annual conference brought together more than 300 delegates to gain insight into how to address the current issues affecting health and social care.

This year the focus of the conference was on how to achieve the transformational changes needed to provide appropriate and innovative health and care services that meet the needs of future generations.

Programme

Breakfast workshop

Breakfast workshop sponsored by AbbVie

Patient involvement: we know the diagnosis, but what is the prescription?

Speakers include:

  • Tony Sampson, Director of Government Affairs, AbbVie UK (Chair)
  • Professor Chris Ham, Chief Executive, The King’s Fund
  • Dr Bill Wright, Executive Medical Director and President, Colorado Permanente Medical Group
  • Dr Johnny Marshall, Director of Policy, NHS Confederation
  • Andrew Langford, Chief Executive, British Liver Trust.

Session one: How technology is transforming the quality and safety of health care

Welcome and introduction
Professor Chris Ham, Chief Executive, The King's Fund

Keynote address: High-quality, safe and efficient care: the Kaiser Permanente Health Connect experience
Dr Bill Wright, Executive Medical Director and President, Colorado Permanente Medical Group

Panel response: lessons for the NHS

  • How will technology transform patient care and safety in the NHS?
  • What changes do organisers of the system need to make in order to achieve real transformational change locally? 
  • How can we support patients and families to become real players in health care improvements?

Panellists include:

  • Beverley Bryant, Director of Systems Strategy and Technology, NHS England
  • Dr Amir Hannan, GP Haughton Thornley Medical Centre
  • Gill Phillips, Creator, Whose shoes?

Session two: Transformation plenaries

A: Transforming finance for a sustainable future: how spending can have the most impact

Chaired by Professor John Appleby, Chief Economist, The King's Fund

  • Why integrated, collaborative public health programmes will transform the health economy
    Jonathan Marron, Director of Strategy, Public Health England
  • Better home care at lower cost: Buurtzorg Home Health care
    Jos de Blok, Founder, Buurtzorg Nederland
  • High-quality community-based care for terminally ill patients: the Marie Curie Nursing Services
    Phil McCarvill, Head of Policy and Public Affairs, Marie Curie Cancer Care

Read a summary of the session: Transforming finance for a sustainable future: how spending can have most impact

B: Transforming power: re-writing the rules of the game

Chaired by Richard Humphries, Assistant Director, Policy, The King's Fund

  • Distributing health care across communities: why community development principals will support better health outcomes
    Hilary Cottam, Principal Partner, Participle
  • Co-creating health: improving outcomes by helping people take control
    Dr David Pearce, Self Management Support Fellow, The Health Foundation and Clinical Lead for the Co-creating Health team in Torbay 
  • Impact of personal budgets and a locally funded NHS on the future of health and social care
    Andrew Webster, Associate Director, Integrated Care, Local Government Assocation
  • Community health champions: unlocking the power of communities to transform lives
    Alyson McGregor, Director, Altogether Better
    Martin Fischer, Systems Consultant, Fischer Associates

Read a summary of the session: Transforming power: re-writing the rules of the game

C: Transforming innovation: new approaches to healthcare design and delivery

Chaired by Nick Timmins, Senior Fellow, Policy, The King's Fund

  • Guy’s and ST Thomas’ Charity: A New Model for Healthcare Innovation? 
    Peter Hewitt, Chief Executive, Guy's and St Thomas' Charity
  • Engaging staff in the digital revolution: how new technologies will transform the delivery of health care
    Rob Webster, Chief Executive, Leeds Community Healthcare NHS Trust
  • Healthcare inside out: digital brings DIY
    Jen Hyatt, CEO, Big White Wall

Read a summary of the session: Transforming innovation: new approaches to health care design and delivery

Session three: Time to Think Differently

Welcome back and update on the Time to Think Differently programme
Candace Imison, Acting Director of Policy, The King's Fund

A global perspective on the transformation of healthcare: do we do things better or do better things?
Dr Mark Britnell, Chairman and Partner, Global Health Practice, KPMG

What patients really want
Ceinwen Giles, Trustee, Shine Cancer Support

A: How will we keep patients safe from harm?

  • Katy Steward, Assistant Director, Leadership Development, The King's Fund
  • Paul Bate, Director of Strategy and Intelligence, CQC

Facilitated by Anne Benson, Senior Consultant, Leadership Development, The King's Fund

Read a summary of the session:

B: What kind of workforce will we need?

  • Professor Richard Bohmer, Professor Management Practice, Harvard Business School, and International Visiting Fellow, The King's Fund
  • Professor David Croisdale-Appleby OBE, Chair, Skills for Care

Facilitated by Vijaya Nath, Assistant Director, Leadership Development, The King's Fund

Read a summary of the session:

C: What must we do with hospitals?

  • Nigel Edwards, Senior Fellow, The King’s Fund
  • Professor Timothy Evans, former Academic Vice president and Lead Fellow, Future Hospital, Royal College of Physicians

Facilitated by Matthew Rice, Senior Consultant, Leadership Development, The King’s Fund

Read a summary of the session:

D: How can we keep optimistic about the financial future of health care?

  • Professor John Appleby, Chief Economics, The King’s Fund
  • Paul Johnson, Director, The Institute of Fiscal Studies

Facilitated by Sarah Goodson, Senior Consultant, Leadership Development, The Kings Fund

Read a summary of the session:

E: How will we engage staff in transformational change?

  • Professor Michael West, Visiting Senior Fellow, The King’s Fund
  • Francesca Thompson, Chief Operating Officer, Royal United Hospital Bath NHS Trust

Facilitated by Nicola Hartley, Director, Leadership Development, The King’s Fund

Read a summary of the session: How will we engage staff in transformational change?

Session four: Achieving transformational change

Welcome back
Sir Christopher Kelly, Chairman, The King's Fund

Keynote address: Achieving transformational change: how to become a high performing organisation
Dr Brent James, Chief Quality Officer, Intermountain Healthcare

NHS England’s Review of Urgent and Emergency Care
Professor Sir Bruce Keogh, National Medical Director, NHS England
Professor Keith Willett, National Director for Acute Episodes of care, NHS England

A conference commentary: can we learn from our mistakes and make genuine improvements in the NHS?
James Titcombe, father of baby Joshua who died at Morecambe Bay NHS Trust and National Advisor on Patient Safety, Culture and Quality, Care Quality Commission

Summary and closing comments
Professor Chris Ham, Chief Executive, The King’s Fund

Presentations

Session one: How technology is transforming the quality and safety of health care

Dr Bill Wright: High-quality, safe and efficient care: the Kaiser Permanente Health Connect experience

Sesion two: Transformation plenaries

A: Transforming finance for a sustainable future: how spending can have the most impact

Jonathan Marron: Why integrated, collaborative public health programmes will transform the health economy

Jos de Blok: Better home care at lower cost: Buurtzorg Home Health care

Phil McCarvill: High-quality community-based care for terminally ill patients: the Marie Curie Nursing Services

Read a summary of the session: Transforming finance for a sustainable future: how spending can have most impact

B: B: Transforming power: re-writing the rules of the game

Dr David Pearce: Co-creating health: improving outcomes by helping people take control

Andrew Webster: Impact of personal budgets and a locally funded NHS on the future of health and social care

Alyson McGregor and Martin Fischer: Community health champions: unlocking the power of communities to transform lives

Read a summary of the session: Transforming power: re-writing the rules of the game

C: Transforming innovation: new approaches to healthcare design and delivery

Peter Hewitt: Guy’s and St Thomas’ Charity: A new model for health care innovation?

Rob Webster: Engaging staff in the digital revolution: how new technologies will transform the delivery of health care

Jen Hyatt: Health care inside out: digital brings DIY

Read a summary of the session: Transforming innovation: new approaches to health care design and delivery

Session three: Time to Think Differently

Mark Britnell: A global perspective on the transformation of health care: do we do things better or do better things?

Ceinwen Giles: What patients really want

A: How will we keep patients safe from harm?

Katy Steward's presentation

Paul Bate's presentation

Read a summary of the session: How will we keep patients safe from harm?

B: What kind of workforce will we need?

Professor David Croisdale-Appleby's presentation

Read a summary of the session: How will we redesign the workforce?

C: What must we do with hospitals?

Nigel Edwards's presentation

Read a summary of the session: What must we do with hospitals?

D: How can we keep optimistic about the financial future of health care?

Paul Johnson: Future spending scenarios

John Appleby's presentation

Read a summary of the session: How can we keep optimistic about the financial future of health care?

E: How will we engage staff in transformational change?

Francesca Thompson's presentation

Read a summary of the session: How will we engage staff in transformational change?

Session four: Achieving transformational change

Brent James: Achieving transformational change: how to become a high performing organisation

James Titcombe: Can we learn from our mistakes and make genuine improvements in the NHS?


Speakers

Dr Brent James

Chief Quality Officer, Intermountain Healthcare

Brent James photo

Brent James is known internationally for his work in clinical quality improvement, patient safety, and the infrastructure that underlies successful improvement efforts, such as culture change, data systems, payment methods, and management roles.

He is a member of the National Academy of Science’s Institute of Medicine and is a Fellow of the American College of Physician Executives.

He holds faculty appointments at the University of Utah School of Medicine, Harvard School of Public Health, and the University of Sydney, Australia, School of Public Health.

Brent is Chief Quality Officer and Executive Director, Institute for Health Care Delivery Research at Intermountain Healthcare, based in Salt Lake City, Utah. Through the Intermountain Advanced Training Program in Clinical Practice Improvement (ATP), he has trained almost 5,000 senior physician, nursing, and administrative executives, drawn from around the world, in clinical management methods, with proven improvement results.

He has been honoured with a series of awards for quality in health care delivery.

For six of the seven years it has been in existence, he has been named among Modern Physician's '50 Most Influential Physician Executives in Healthcare'. He has been named among the '100 Most Powerful People in Healthcare' (Modern Healthcare) for five years, and Modern Healthcare's '25 Top Clinical Informaticists' for the two years it has been in existence.

Before coming to Intermountain, he was an Assistant Professor in the Department of Biostatistics at the Harvard School of Public Health and staffed the American College of Surgeons' Commission on Cancer.

He holds Bachelor of Science degrees in computer science (electrical engineering) and medical biology; an MD degree (with residency training in general surgery and oncology); and a Master of Statistics degree.

He serves on several non-profit boards of trustees, dedicated to clinical improvement.

Dr William Wright

Executive Medical Director and President, Colorado Permanente Medical Group

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Dr Bill Wright
Dr William Wright, was named Executive Medical Director of the Colorado Permanente Medical Group in 2007. Kaiser Permanente Colorado serves a population of over 500,000 members. The Permanente Medical Group is comprised of over 900 physicians and greater than 35 specialties.

Prior to becoming executive medical director, Dr Wright was CPMG’s associate medical director of market and networks. He was charged with assessing and developing community network relationships with the medical group in partnership with Kaiser Foundation Health Plan of Colorado. He was also a driving force behind the development of new insurance products designed to meet employers' needs and emphasize the strengths of the integrated delivery model.

During his 21-year career, Dr Wright has served in a variety of administrative positions. He was physician-in-charge of the Kaiser Permanente Smoky Hill Medical Offices, regional department chief for Family Practice, chief of Primary Care Departments, associate medical director for Primary Care and Quality, associate medical director for Primary Care Operations and associate medical director for external relations.

Dr Wright did undergraduate work at the University of Oklahoma and received his medical degree from the University of Oklahoma College of Medicine in 1980. He completed a family medicine residency at St. Joseph's Hospital in Denver. He has a master's degree in public health from the University of Colorado Health Sciences Center, where his thesis project focused on factors that affect health care utilisation.

Dr Wright serves on the Boards of the Colorado Trust, the St. Joseph Hospital Foundation, and the Colorado Institute for Family Medicine. Dr Wright belongs to the American Academy of Family Practice, the Colorado Academy of Family Practice and the Colorado Medical Society.

Professor Sir Bruce Keogh

National Medical Director, NHS England

Dr Mark Britnell

Chairman and Partner, Global Health Practice, KPMG

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Mark Britnell photo
Mark joined KPMG in October 2009 as Head of Health for the UK & Europe following 20 years of distinguished international health service experience across a broad range of leadership positions. In October 2010 Mark was appointed KPMG’s Global Head of Health.

With more than 20 years of international health sector experience in a broad range of leadership positions, Mark has advised governments and business leaders. As Chairman of KPMG's Global Health Practice, he has produced influential research on issues such as eHealth, personalisation and quality maximisation. Mark worked throughout various levels of the UK NHS before becoming the first ever Director General for Commissioning and System Management at the Department of Health in 2007. Mark was a member of the NHS Management Board, playing a central role in the modernisation agenda and leading policy development on primary care reform, GP access, public and patient engagement, and integrated care and community services. He also signed the second largest PFI (private finance initiative) hospital in the UK, taking the process from outline business case to contract signature. Mark regularly speaks at international health care conferences, contributes to think-tanks and writes for publications including The Times, The Health Service Journal and The British Medical Journal. Mark has a BA from Warwick University, is a Senior Associate of The Kings Fund and a Senior Fellow in Health Service Management at Birmingham University. He is active in the charitable and voluntary sectors.

James Titcombe

Father of Baby Joshua who died at Morecambe Bay NHS Trust

Beverley Bryant

Director of Systems Strategy and Technology, NHS England

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Beverley Bryant photo
Beverley is the Director of Strategic Systems and Technology for NHS England.  Her role is to set the national direction for NHS technology and informatics and stimulate technology leadership and innovation across the NHS in England.  She is the SRO for a number of NHS England commitments including Integrated Digital Care Records, NHS E-referrals, Digital Primary Care and Electronic Prescriptions. Prior to joining the NHS CB she was Managing Director of Health at Capita. She has undertaken various change, performance improvement and operational roles in big-five consulting companies, Department of Health and the NHS and her most notable achievement was the creation of NHS Choices in 2007. Her background expertise includes over 12 years of IT-enabled change in roles that include business and systems analysis and technical design authority.

Dr Amir Hannan

GP, Haughton Thornley Medical Centre

Dr Amir Hannan is a general practitioner at Haughton Thornley Medical Centres in Hyde, UK and a board member for NHS Tameside and Glossop CCG leading on long-term conditions, information management and technology and patient engagement/empowerment. He is also a member of the Clinical Leaders Network.

Developing a 'partnership of trust' between patient and clinician, the practice has enabled over 2,300 citizens (20 per cent) to access their GP electronic health record on-line, helping them to self care and gain a better understanding of their health. He has set up an innovative practice-based web portal for his practice, putting patients, managers and clinicians at the heart of health care, giving them a feeling of more control and enabling real-time digital medicine. Twitter: @amirhannan.

Gill Phillips

Creator, Whose shoes?

Gill Phillips is the creator of the award-winning Whose Shoes? concept and tools: a multi-perspective approach to transforming health and social care services, putting the patient in the centre of every transaction. A first-class honours graduate, and with 35 years experience in the sector, Gill is a perceptive thinker, skilled at highlighting barriers and inconsistencies in policy and practice and devising innovative ways to engage people and help them move forward.
 
Gill is a champion of the full involvement of experts by experience and passionate about person-centred approaches. She gives lively, challenging talks and workshops and is currently working closely with carers and with people living with dementia in the UK, Europe and Australia. Gill tweets as @whoseshoes and champions #dementiachallengers. She hosts the popular 'in my shoes' guest blog series.

Professor John Appleby

Chief Economist, The King's Fund

Read John's biography

Jonathan Marron

Director of Strategy, Public Health England

Jonathan Marron is the Director of Strategy for Public Health England. He is responsible for the development of Public Health England's vision and corporate plan, focusing on securing the best possible improvements in the public's health and wellbeing.

Jonathan started his career in the Department of Health and spent 12 years in a range of roles covering Choice, ISTC, the comprehensive Spending Review and legislation, and was Private Secretary to both Simon Burns and Paul Boateng. He went on to work with Monitor as Policy Director and then became Director of Strategy for NHS SW Essex Primary Care Trust. He was seconded to the Department of Health as a Director in the PHE Transition Team before securing the role of Director of Strategy.

Jonathan holds a first degree in natural sciences and an MBA from SDA Bocconi, Milan.

Jos de Blok

Founder, Buurtzorg Nederland

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Jos de Blok
Jos de Blok is the founder of Buurtzorg Nederland. Buurtzorg ('neighborhood care') is an innovative approach in the Netherlands which was set up to deliver home care. It originated in 2006 from the staff's dissatisfaction of traditional home care organisations. Bureaucratic duties, working in isolation from other care providers, and, above all, neglect of their professional competencies, were amongst the numerous complaints. Since then Buurtzorg has become a major success story in the Netherlands drawing accolades from the Dutch Ministry, patient organisations and others.

Phil McCarvill

Head of Policy and Public Affairs, Marie Curie Cancer Care

Richard Humphries

Assistant Director, Policy, The King's Fund

Read Richard's biography

Hilary Cottam

Principal Partner, Participle

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Hilary Cottam photo
Hilary is the founder and a partner of Participle. She is an internationally acclaimed social entrepreneur, recognised by the World Economic Forum as a Young Global Leader and named UK Designer of the Year in 2005. Prior to founding Participle, Hilary was a director of the Design Council where she started the Design Council’s public service work and led the RED team, developing ground-breaking projects in health, education, transport and citizenship. Before joining the Design Council Hilary founded and directed School Works Ltd, a secondary school design initiative set up to look at the connections between learning and the built environment. Before this Hilary spent 12 years working internationally, latterly as an urban poverty specialist at the World Bank, based in Washington D.C.

Dr David Pearce

Self Management Support Fellow, The Health Foundation and Clinical Lead for the Co-creating Health team in Torbay

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David Pearce photo
At present working as an Associate Specialist in Older Person’s Mental Health, Devon Partnership NHS Trust, David has been the clinical lead for the Co-creating Health Programme in Torbay, demonstrating how self management support can be integrated into mainstream health services. He has also been a self-management support fellow with the Health Foundation.

Over the course of the programme, David has worked closely with clinical colleagues to engage them in the self management support work locally. He has also been a tutor on the Practitioner Development Programme that builds practitioners' skills and techniques to proactively support self management, and has been involved in re-developing how the programme is delivered locally. David has also been heavily involved in designing how the local Co-creating Health programme as a whole is evaluated, including, for example, looking at how patient confidence relates to improvements in health and how to measure the impact of the programme. 

He has a robust knowledge of the research background to self management support together with a lived experience of using the techniques in the real world and supporting and enabling others to do so.

Dr Andrew Webster

Associate Director, Integrated Care, Local Government Association

Andrew Webster has broad experience of public sector leadership over a period of 25 years. He is driving integration of health and social care in a joint programme sponsored by local government with central government extending the community budget approach, which he pioneered in three west London boroughs. There he lead an ambitious and successful partnership between three high-performing councils to protect and improve frontline care by radically reshaping management and support functions.

Andrew has held senior positions in local government, in central government, in the NHS, and at the Audit Commission. Until recently he was Chair of Turning Point, a leading provider of social care in the not-for-profit sector. Andrew is nationally recognised for his expertise in social care, health, local leadership and promoting improvement in public services. He has been a senior associate at The King’s Fund.

Alyson McGregor

Director, Altogether Better, South West Yorkshire Partnership NHS Foundation Trust

Martin Fischer

Systems Consultant, Fischer Associates

Martin Fischer has great fun doing what he finds interesting. Current interests include connecting everyone in an organisation together and supporting the consequent conversations, changing the dynamic between services and citizens, co-producing paediatric services and working with doctors trying to lead systems change and turning the sows ear of FFT data into a silk purse of user driven change. For the past five years he has directed Fischer Associates and NMK Partners and is an Associate at the Centre for Innovation in Health Management at Leeds University. His health and social care experience comes from a short period with a US Health Intelligence organisation and a very long period at The King's Fund.

He has particular expertise in approaches to change and leadership based on complex adaptive social systems (and has co-authored a book on it). He works with all elements of the system and his favourite clients/participants are those who have tried and failed, but care enough to be willing to try again differently. He mostly works supporting systems in real time work and also runs many leadership development programmes (for both clinicians and managers). He speaks widely at conferences and publishes intermittently.

Rebecca Gray

Director of Communications, The King's Fund

Read Rebecca's biography

Peter Hewitt

Chief Executive, Guy's and St Thomas' Charity

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Peter Hewitt photo
Peter Hewitt joined Guy's and St Thomas' Charity in June 2009, since when he has led a major review of the charity's purpose and role, repositioning it as a catalyst for health and healthcare innovation; working with Guy's and St Thomas's NHS Foundation Trust, King's Health Partners and across south-east London.

Peter's career has spanned health, culture, local government and the voluntary sector. He began his career in 1976 with Inter-Action, the pioneering Kentish Town-based community/development organisation. From there he moved into local government in the north east of England, with North Tyneside Metropolitan Borough Council. He then joined Northern Arts, the region's cultural development agency where he played a key part in helping to realise the Angel of the North, the Baltic Art Gallery and other major developments. He then moved to health as Tees Health Authority's Corporate Affairs Director, with responsibility for strategic planning, communications, human resources and primary care development.

Peter was Chief Executive of Arts Council England from 1998 to 2008, where he oversaw a £1bn Lottery-funded national capital strategy and played a leading part in producing 'A Prospectus for Arts and Health' with the Department of Health. He was awarded a CBE for services to the arts in 2008.

Rob Webster

Chief Executive, Leeds Community Healthcare NHS Trust

Rob joined the Trust when it was created on 1 April 2011.

He has worked in healthcare since 1990, taking on national leadership roles in the Department of Health on policy, transformation and delivery. He was a director in the Prime Minister's Delivery Unit in the Cabinet Office and in a successful national public/private partnership.

He has now been a successful Chief Executive in the NHS for the last six years, working as a commissioner and a provider of services.  He often works on national projects and is currently chair of the aspirant Community Foundation Trust Network, the Technical Advisory Group on NHS Allocations and the FTN Community Services Group.

Rob is passionate about the NHS and Leeds. He is an active member of the Leeds Innovation Health Hub – aiming to make Leeds a global city for innovation; and works with the University on disruptive innovation. He is determined that we thrive in the tough times ahead through the talent that exists in our staff, partners, parents, carers and patients.

Jen Hyatt

CEO, Big White Wall 

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Jen Hyatt photo
Following the completion of her MSc (Distinction) in Social Research Methods, Jen became a founding member of the Qualitative Research Unit of the UK National Centre for Social Research. Subsequently she worked in more than 20 countries and founded more than 30 social impact organisations internationally. She has held various honorary and board positions, including sitting on the Board of International Samaritans and being the Founder and Honorary President of the Balkan Community Initiatives Fund.
 
She founded Big White Wall (BWW) in 2007 and now functions as its Chief Executive. bigwhitewall.com is a digital mental health and well-being service that works across health, military, education and employer markets in the UK and Australasia, with an increasing global presence. BWW has won numerous awards and was designated a High Impact Innovation by the NHS in 2013. Jen is a thought and practice leader for utilising technology for person-centred health and social care.

Candace Imison

Acting Director of Policy, The King's Fund

Read Candace's biography

Ceinwen Giles

Trustee, Shine Cancer Support 

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Ceinwen Giles photo
Ceinwen has worked for a large number of international charities and agencies including the United Nations, the UN High Commissioner for Human Rights and the International Planned Parenthood Federation. In 2010, Ceinwen was diagnosed with stage 4B non-Hodgkin lymphoma and spent six months in hospital receiving treatment. Now in remission, she still receives regular treatment for conditions arising from her cancer treatment.

In 2012, Ceinwen was awarded a Clore Social Leadership Fellowship, which is given to ambitious and influential individuals pioneering social change in the UK and internationally. The fellowship enables Ceinwen to access leadership development and mentoring support while contributing to the development of Shine Cancer Support, a charity which supports adults in their 20s, 30s and 40s affected by cancer and for which she is a trustee. Ceinwen is also a trustee of the Point of Care Foundation, a new charity devoted to improving the culture of health and care organisations. Later this year she will be undertaking a Winston Churchill Memorial Fellowship to look at innovative forms of support to younger adults with cancer in the US and Canada.

Katy Steward

Assistant Director, Leadership Development, The King's Fund

Read Katy's biography here

Paul Bate

Director of Strategy and Intelligence, Care Quality Commission

Dr Bate has worked at the centre of policy and delivery on health for more than ten years. He joins CQC from Downing Street, where he was the senior policy adviser on health and social care to both the Prime Minister and the Deputy Prime Minister.

He also worked for the Prime Minister’s Delivery Unit under the previous government, where he led the health team and ran national reviews on cancer, elective waiting times, long term conditions and health care acquired infections.

Paul has a strong background in strategy development and organisational design, including working for consultants McKinsey & Company and 2020 Delivery. He received his doctorate in particle physics from the University of Manchester in 1999.

Anne Benson

Senior Consultant, Leadership Development, The King’s Fund

Read Anne's biography here

Professor Richard Bohmer

Professor Management Practice, Harvard Business School and International Visiting Fellow, The King’s Fund

Read Richard's biography

Professor David Croisdale-Appleby OBE

Chair, Skills for Care

David Croisdale-Appleby OBE was appointed the new Chair of Skills for Care, replacing Donald Hoodless following his retirement, in November 2008.

David's background is as a professional corporate strategist, and he is a strategic advisor to the boards of many UK organisations in the private and public sectors. He is extremely active in the formulation of policy in health and social care, and has served in many roles in the NHS.

Vijaya Nath

Assistant Director, Leadership Development, The King's Fund

Read Vijaya's biography here

Nigel Edwards

Senior Fellow, The King’s Fund

Read Nigel Edwards' biography

Professor Timothy Evans

former Academic Vice president and Lead fellow, Future Hospital, Royal College of Physicians

Timothy Evans qualified in 1979 at the University of Manchester, and underwent post registration medical training at the London postgraduate hospitals, and at the University of Sheffield where he completed a PhD. He undertook post doctoral research as an MRC travelling fellow at the University of California San Francisco, returning to London in 1985 and receiving further training in pulmonary and critical care medicine. Since 1987 he has been Consultant in Intensive Care and Thoracic Medicine, Royal Brompton Hospital, London; and from 1996 Professor of Intensive Care Medicine, Imperial College London.

He is a Fellow of the Academy of Medical Sciences. He has been honorary Consultant in Intensive Care Medicine to the Army since 1997. He is Medical Director (from 2006) and Deputy Chief Executive (from 2008) of the Royal Brompton & Harefield Hospitals NHS Foundation Trust. He was Academic Vice President of the Royal College of Physicians (2009-12) and a Clinical Senior Investigator of the National Institute of Health Research (2010-2013). He is currently Vice Dean of the Faculty of Intensive Care Medicine and Lead Fellow for the Future Hospital Commission of the Royal College of Physicians. 

Matthew Rice

Senior Consultant, Leadership Development, The King’s Fund

Read Matthew's biography here

Paul Johnson

Director, The Institute for Fiscal Studies

Paul has been director of the Institute for Fiscal Studies since January 2011.

He has worked on the economics of public policy throughout his career. As well as a previous spell at the IFS in the 1990s (including a period as deputy director) Paul has been chief economist at the Department for Education and director of public spending in HM Treasury, where he had particular responsibility for environment (including climate change), transport and public sector pay and pensions. Other positions include a period as head of economics at the FSA and as a senior associate with Frontier Economics.

Between 2004 and 2007 Paul was deputy head of the Government Economic Service. He has served on the council of the Economic and Social Research Council and was a founder council member of the Pensions Policy Institute. In 2010 he led a review of the policy of auto-enrolment into pensions for the new government. He has been a member of a number of advisory boards and commissions including the Pension Provision Group, the Commission on taxation and citizenship, the Youth Justice Commission and the Commission on Living Standards. He is currently an editor of the Mirrlees Review of tax economics and policy.

Paul has published and broadcast extensively on numerous issues in the economics of public policy including tax, welfare, pensions, education, climate change and public finances.

Sarah Goodson

Senior Consultant, Leadership Development, The Kings Fund

Read Sarah's biography here

Professor Michael West

Visiting Senior Fellow, The King’s Fund

Read Michael's biography

Francesca Thompson

Chief Operating Officer, Royal United Hospital Bath NHS Trust

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Francesca Thompson photo
Francesca Thompson is a Registered General Nurse with an extensive background working in oncology and specialist palliative care.
Her Clinical experience has ranged across acute, primary and voluntary sector settings largely across the South West Region.

Recently Francesca has been appointed to the Chief Operating Officer role at the Royal United Hospital in Bath. This has followed a period of six years as Director of Nursing and a previous three years as Director of Nursing at Great Western Hospital, Swindon.

Throughout her career Francesca has been particularly focused upon leadership both at an individual and organisational level. This was particularly sparked by undertaking a two-year Nursing Leadership programme with The King's Fund which she considers to be a life and career changing event.

More recently she was successful in being awarded a Florence Nightingale scholarship where she studied the relationship between corporate reputation and leadership outside of the NHS and UK. This award offered an amazing opportunity to explore the dimensions of organisational reputation and how a workforce can influence this. In line with her Board leadership regarding quality improvement Francesca was invited to participate in the Keogh and new wave CQC inspections during 2013.

Francesca is also an accredited Executive Coach and utilises those skills in her everyday work in order to enhance performance and nurture talent.

Nicola Hartley

Director, Leadership Development, The King's Fund

Read Nicola's biography here

Sir Christopher Kelly

Chairman, The King's Fund

Read Chris' biography here