Keeping people safer

Working in the gap between national strategy and everyday practice
Date: 
Time: 
9.00am-4.30pm
Venue: 
The King's Fund, London W1G 0AN
Event type: 
Workshop

About

Event overview

People working within the NHS are subject to a constant stream of information, guidance and instruction about how to keep people safe and yet, from experience, we know that translating knowledge into practice is increasingly complex and an ‘implementation gap’ remains.

This one-day event has been designed differently to actively engage you and your desire to keep people safer. We will use group work, huddles and facilitated conversations to explore approaches and practices that will help you narrow the implementation gap within your busy working environment.

Who should attend

This event will be of interest to teams, individuals, and patient leaders who are keen to have an opportunity to talk, listen and think more deeply together about the critical issues faced as we work to keep people safer.

Group tickets are available for NHS organisations who wish to send a team to the event. Find out more about group tickets.

We ask that you attend the whole day as it has been designed so that as the event progresses your experience is enhanced.

Format of the event

Health warning: this will not be a day of listening to a series of presentations from ‘experts’, you will be quite busy!

The event will move from a short opening session through to participants working in Home Groups of 8-10 people. This is a fantastic opportunity for teams who work together to share the day together so, if you are coming to the event as a team, this will form your Home Group. Don’t worry if you are registering as an individual, you will be assigned to a Home Group and we will advise you of who your group members are before the event.

The Home Groups will meet before and after four parallel Catalyst Sessions which will have structured conversations about frontline improvement stories, governance and safety, and patients and their role in keeping people safer.

By the end of the day you will have explored approaches and practices that can help you understand more about the implementation gap in your own organisation how you might be able to narrow it.

See a more detailed version of the programme >

Facilitators include:

Professor Don Berwick

International Visiting Fellow, The King’s Fund and President Emeritus and Senior Fellow, Institute for Healthcare Improvement

Dr Mike Durkin

NHS National Director of Patient Safety, NHS Improvement and Chair, Healthcare Safety Investigation Branch Expert Advisory Group

Suzie Bailey

Development Director, NHS Improvement

Dr Suzette Woodward

National Campaign Director for Sign up to Safety, NHS England

Dr David Naylor

Senior Consultant, Leadership Development, The King’s Fund

David is currently seconded to the Sign up to Safety campaign to provide strategic and practical support.

Sarah Garrett

Facilitator, Sign up to Safety campaign

Programme

9.15am: Registration and Home Group allocation

During this time you will be allocated to your Home Group and informed of your meeting location for the day.

Opening session

10.00am: Welcome and introduction

  • Outlining the aim, purpose and structure of the day.

Dr David Naylor, Senior Consultant, Leadership Development, The King’s Fund
Sarah Garrett, Consultant in Innovation and Improvement, Facilitator and Expert Advisor to the Sign up to Safety campaign

What does the implementation gap mean and why do we think it important to narrow it?

Dr Suzette Woodward, National Campaign Director for Sign up to Safety, NHS England

10.20am: Home Group meet and greet

Your opportunity to get to know one another and decide who will attend each of the Catalyst Sessions. A planning sheet will be available for each Home Group to plan their day.

11.00am: First Catalyst Sessions – focus on listening

These sessions will include structured conversations about frontline improvement stories, governance and safety, and patients and their role in keeping people safer.

Each parallel session will begin with an interview between a facilitator and frontline clinican from the below organisations that will explore a real life story about keeping people safer. The frontline clinicans will be:

  • Rachel Medcalf and Sally Wood, Nottingham University Hospitals NHS Trust
  • Helen Smith and James Rooney, Devon Partnership NHS Trust
  • Dr Hein Le Roux and Carol Stonham, Minchinhampton Surgery
  • Amanda Mansfield, London Ambulance Service NHS Trust

Members from each Home Group will go to each of the Catalyst Sessions.

11.35am: Home Group huddle 1

Time to meet up with your Home Group, consider what you are hearing and what you want to know more about.

Session two

12.30pm: Reflections on what we have learnt so far

  • Having listened to and contributed to the Home Groups’ discussions, our panel will reflect on what they've been hearing.

Panel:

Professor Don Berwick, International Visiting Fellow, The King’s Fund and President Emeritus and Senior Fellow, Institute for Healthcare Improvement

Dr Mike Durkin, NHS National Director of Patient Safety, NHS Improvement and Chair, Healthcare Safety Investigation Branch Expert Advisory Group

Anna Babic, NHS Management trainee

Suzie Bailey, Development Director and Acting Operational Improvement Director, NHS Improvement

Patient representative tbc

1.00pm: Lunch and networking

Session three

1.45pm: Second Catalyst Sessions – focus on questioning

Each parallel session will be a facilitated conversation designed to explore what has been emerging from your last Home Group huddle.

2.30pm: Home Group huddle 2

Time to meet up with your Home Group, consider what you have discovered and how this impacts you and your work.

Next steps

3.15pm: Super huddle

This final ‘Super huddle’ provides an opportunity for everyone to come together and share the reflections from their Home Groups.

In this session we'll also hear further reflections on the day from our facilitators.

4.15pm: Closing reflections

  • Dr David Naylor, Senior Consultant, Leadership Development, The King’s Fund

4.30pm: Close of event

Facilitators

Facilitators will include:

Professor Don Berwick

International Visiting Fellow, The King’s Fund and President Emeritus and Senior Fellow, Institute for Healthcare Improvement

Dr Mike Durkin

NHS National Director of Patient Safety, NHS Improvement and Chair, Healthcare Safety Investigation Branch Expert Advisory Group

Suzie Bailey

Development Director and Acting Operational Improvement Director, NHS Improvement

Dr Suzette Woodward

National Campaign Director for Sign up to Safety

Dr David Naylor

Senior Consultant, Leadership and Organisational Development, The King’s Fund

David is currently seconded to the Sign up to Safety campaign to provide strategic and practical support.

Sarah Garrett

Sign up to Safety campaign

Marcus Powell

Director, Leadership and Organisational Development, The King's Fund

Alison Trimble

Senior Consultant, Leadership and Organisational Development, The King's Fund

Anna Babic

NHS Management trainee

Register

Registration information

Invoices

Please note, there is a £20 surcharge to cover the cost of processing invoices. This is an addition to the ticket price and will be added to your invoice. There is no charge for paying by debit or credit card.

Please email us if you have any queries, or call 0207 307 2409.

Discounts

Student rates

We offer a limited number of discounted places for students who are in full-time education. To request a promotional code, please email us.

Bursaries

We offer a limited number of bursary (free) places on our events for patients and carers. To apply for a bursary for this event please email us.

Exhibition

Sponsorship and exhibition

Engage with leaders and decision-makers from across health and social care by supporting this event.

For more information on how your organisation can get involved please contact Michael Spencer, Sponsorship Manager, at m.spencer@kingsfund.org.uk or call 020 7307 2482.