International Congress on Telehealth and Telecare 2012

The King's Fund is an independent charitable foundation working for better health, especially in London. Our goals are to help develop: informed policy, by undertaking original research and providing objective analysis; effective services, by fostering innovation and helping put ideas into action; and skilled people, by building understanding, capacity and leadership.

Organised in partnership with the University Medical Centre Utrecht (UMC), this annual event brings together key speakers from around the world to showcase innovations and best practice in the deployment of telehealth and telecare.

The International Congress on Telehealth and Telecare brings together researchers, policy-makers, practitioners and innovators interested in the design and application of technologies in health and social care. Presenters will share experiences, showcase ideas, research and innovations in telehealth and telecare that support improvements in the care of people with long-term conditions and other health and social care needs.

Congress themes

The conference will include the following themes:

• evaluation and research methods (pre-conference seminar)
• remote monitoring
• online health management
• promotion of self-management
• developing applications at scale
• integrating information systems to support integrated care

The congress will cover three days and will include:

• Plenary sessions
  Plenary speakers are selected by an international advisory committee.
• Breakout sessions
  Breakout speakers are selected from the submission process.
• Poster presentation
  In response to feedback from delegates at the 2011 congress, successful poster submitters will be allocated three minutes to defend their poster as part of the main congress programme.
• Conference dinner and entertainment
  Wednesday 7 March 2012, 7.30-22.30pm

We are also running this event as a free to attend virtual conference. You can watch the main plenary presentations live, visit virtual exhibition stands and network with other online attendees. Click here for more information and to register.

Tuesday 6 March 2012: 1.00-5.30pm

Programme

1.00pm: Registration and light lunch

2.00pm: Welcome and introduction
Dr Nick Goodwin, Senior Fellow, The King's Fund, England, United Kingdom

• Importance of measuring the impact of new technologies
  Professor Guus Schrijvers, Professor of Public Health, Julius Centre for Health Sciences and Primary Care, University Medical Centre Utrecht (UMC), The Netherlands
• Keynote address: Lessons from the Whole System Demonstrator for evaluation
  Professor Stan Newman, Dean, School of Community and Health Sciences, City University and Centre Director and Professor of Health Psychology, University College London (UCL), England
• Whole System Demonstrators: a systematic review of the evidence from The King's Fund Telehealth Evidence Database
  Dr Nick Goodwin, Senior Fellow, The King's Fund, and Susan Royer, Telehealth Programme Co-ordinator, The King's Fund, England
• Questions and discussion

3.35pm: Refreshment break and networking

3.55pm: Welcome back
Professor Guus Schrijvers, Professor of Public Health, Julius Centre for Health Sciences and Primary Care, University Medical Centre Utrecht (UMC), The Netherlands

• Latest developments in MAST: improving the scientific quality in assessment of telemedicine
  Dr Kristian Kidholm, Health Technology Assessment (HTA) Consultant, Department of Research and Health Technology Assessment, Odense University Hospital, Denmark
• Checklist for transferability of multi-disciplinary evaluations of telemedicine
  Anne-Kirstine Dyrvig, Health Technology Assessment (HTA) Consultant, Department of Research and Health Technology Assessment, Odense University Hospital, Denmark
• Using evidence to innovate in clinical practice and self care: role of randomised control trials
  Jeremy Wyatt, Director, Institute for Digital Healthcare, Professor of eHealth Innovation, Warwick University and Visiting Professor in Medical Informatics in Amsterdam and Porto
• Questions and discussion
• Closing comments
  Dr Nick Goodwin, Senior Fellow, The King's Fund, England, United Kingdom

5.20pm: Drinks receptions

6.00pm: Close of day one

Tuesday 6 March 2012: 1.00-5.30pm

A pre-congress workshop, organised by the European Commission, aimed at promoting stakeholder partnerships for wide deployment of telehealth, telecare and integrated care solutions.

The workshop is organised by the European Commission and is related to the activities of the European Innovation Partnership on Active and Healthy Ageing (EIP AHA).

In particular, the workshop aims at building capacity and promoting stakeholder engagement, commitment and partnerships towards the implementation of the Action Areas B3 and C2 identified in the Strategic Implementation Plan of this initiative.

Action Area B3 concerns 'Replicating and tutoring integrated care for chronic diseases, including remote monitoring at regional level' (see pages 29-31 of the 'Operational Plan')

Action Area C2 concerns the 'Development of interoperable independent living solutions, including guidelines for business models',  with the following deliverables (see pages 33-34 of the 'Operational Plan')

Programme

The workshop will start at 1.00pm and finish at 5.30pm.

1.00-1.30 pm: Registration and refreshments

1.30-3.15 pm: Welcome and introduction
Chair: Mr Peteris Zilglavis, Head of Unit, ICT for Health, DG Information Society and Media, European Commission

• The Strategic Implementation Plan of the European Innovation Partnership on Active and Healthy Ageing and how to get engaged
  Wojciech Dziworski, Innovation and healthy ageing, DG Health and Consumers, European Commission
• The Specific Action B3: "Replicating and tutoring integrated care for chronic diseases, including remote monitoring at regional level"
  Loukianos Gatzoulis, ICT for Health, DG Information Society and Media, European Commission
• The Specific Action C2: "Development of interoperable independent living solutions, including guidelines for business models"
  Peter Wintlev-Jensen, Deputy Head of Unit, ICT for Inclusion, DG Information Society and Media, European Commission
• Taking a step towards the implementation of the Specific Actions B3 and C2: statements from representatives of care authorities
  George Crooks OBE, Medical Director and Director of Scottish Centre for Telehealth and Telecare, NHS 24, Scotland
  Manuel Varela Rey, Director of Health Innovation and Public Health, Galician Regional Health Ministry
  Mariëlle Swinkels, Expert of the Smart Care Programme, Province of Noord-Brabant
• Questions and discussion

3.15-3.45 pm: Refreshments and networking

3.45 - 5.30 pm: Building partnerships for the Specific Actions B3 and C2

• Open discussion and expressions of interest for engagement in the implementation of the Partnership' s actions

5.30pm: Workshop close

Who should attend?

Representatives of local and national authorities, care professionals, informal care givers, patient and elderly organisations, industry, insurers, investors and other concerned stakeholders are welcome to participate and discuss how they can engage and work together to implement the above actions. Participation to the workshop is without registration fee, but space is limited, offered on a first come, first served basis.

How to book

Anyone wishing to attend this workshop can express interest by email to ehealth@ec.europa.eu.

Wednesday 7 March 2012: 10.00am-6.00pm

8.00am: Registration and refreshments

W1: Opening plenary session

10.00am: Welcome and introduction
Professor Chris Ham, Chief Executive, The King's Fund

• Keynote address:
  Increasing the use of telehealth and telecare technologies in the UK: Leading global health care innovations
  Paul Burstow MP, Minister for Care Services, Department of Health, England
• Panel discussion
  Jeremy Wyatt, Director, Institute for Digital Healthcare, Professor of eHealth Innovation, Warwick University and visiting professor in Medical Informatics in Amsterdam and Porto
  Mike Biddle, Innovation Platform Leader - Assisted Living, Technology Strategy Board
  Stephen Johnson, Head of Long-Term Conditions, Department of Health, England

11.15am-1.00pm: Refreshment break and networking

11.45am: W2: Parallel sessions

Delegates should choose to attend one of the following six parallel sessions.

W2A: Developing applications at scale
Chair: Mike Biddle, Innovation Platform Leader - Assisted Living, Technology Strategy Board, UK

• Delivering scalable telehealth to patients and staff: a joint NHS provider arm and SME perspective on the challenges, constraints and issues associated with scalability and tips for success!
  Adrian Flowerday, Managing Director, Docobo Limited, England
• Developing the best model for telemonitoring triage: experiences and insights
  Matthew Rutter, Senior Manager, Health Advisory Services, Ernst and Young LLP
  David Barrett, Nurse Lecturer in Telehealth, University of Hull, England
• Outcome data for the remote patient monitoring over three years of over 1,000 patients in Northern Ireland with a long-term chronic illness
  Peter Range, Managing Director, Alere Connected Health Limited, United Kingdom
• Questions and discussion

W2B: Integrating information systems to support integrated care
Chair: Professor Guus Schrijvers, Professor of Public Health, Julius Centre for Health Sciences and Primary Care, University Medical Centre Utrecht (UMC), The Netherlands

• Better and more efficient care though ICT-enabled integration of social care and health care services: experiences from two European projects
  Sarah Delaney, Senior Research Consultant, Work Research Centre, Ireland
• A telemedicine experience in the Brazilian Amazon
  Dr Christopher Robert Jones, Telemedicine Laboratory, Microgravity Centre - PUCRS, Brazil
• Information sharing for patient benefits: applying the information revolution to telehealth in the UK
  Keith Naylor, Head of Data Standards Implementation and Outreach Group, Department of Health, England
• Questions and discussion

W2C: Online health management in partnership
Chair: Andrew Bickerdike, Corporate Partnership Manager, The King's Fund, England 

• NHS and an SME co-operating on telehealth innovation
  Keith Chessell, CEO and Founder, Solcom Limited, Isle of Wight, England
• International partnerships in telehealth: healthcare, industry and education
  Frances Finn, Lecturer in Nursing, Waterford Institute of Technology, Ireland
  Conor O'Byrne, Connected Health Director, Rigney Dolphin
• 'Access for All': delivery of the Healthy Outlook health forecasting service in Moray
  Lorna Bernard, Telehealthcare Project Manager, Moray Community Health and Social Care Partnership, Scotland
• Questions and discussion

W2D: Promoting self-management for people with long-term conditions
Chair: Claire Mundle, Researcher, Health Policy, The King's Fund, England

• Help4Mood: avatar-based support for treating people with major depression in the community
  Dr Chris Burton, Senior Research Fellow, Centre for Population Health Sciences, University of Edinburgh, Scotland
• An innovative approach to providing lifestyle education and behaviour change to prevent type 2 diabetes
  Katherine Grady, Care Call Manager, Diabetes Care, Salford Royal NHS Foundation Trust, England
  Linda Savas, Knowledge Transfer Associate for NIHR CLAHRC for Greater Manchester
• Online self-management in patients with COPD: with or without the doctor/nurse
  Dr Bianka Mennema-Vastenhout, Chest Physician, Havenziekenhuis and Esther van Noort, Founder, Curavista BV, The Netherlands
• Questions and discussion

W2E: Remote monitoring
Chair: Dr Wynand Ros, Julius Center, UMC Utrecht, The Netherlands

• A randomised controlled trial of the use of telemonitoring in the management of high blood pressure
  Professor Brian McKinstry, Professor Primary Care E-Health, Centre for Population Health Sciences, University of Edinburgh, Scotland
• Impact of telemetry supported home blood pressure monitoring: experiences of patients and professionals participating in the HITS randomised controlled trial of telemetry enabled home blood pressure (BP)
  Dr Janet Hanley, Principle Research Fellow in the Centre for Integrated Healthcare Research, and Capacity and Capability Manager, NHS Lothian, Scotland
• Tailored telemonitoring in patients with heart failure: results from a multicenter, randomised, controlled trial (the TEHAF-study)
  Josiane Boyne, Health Services Research, Maastricht University Medical Centre, The Netherlands
• Results of the MyHeart trial - a telemonitoring system for heart failure patients integrating innovative sensors
  Dr Jennifer Caffarel, Research Scientist, Philips Research, The Netherlands
• Questions and discussion

W2F: International comparisons
Chair: Dr Nick Goodwin, Senior Fellow, The King's Fund, England, United Kingdom

• Experiences on integrated personal health systems: evidence from eight European countries
  Maria Lluch, IPTS-JRC, European Commission, Spain
• Telehealth and access to urgent care: maximising the benefits for patients with long-term conditions in England
  Hadleigh Stollar, Product Manager - Long-Term Conditions, NHS Direct, England
• Personal Health Management (PHM): Singapore's national strategy to activate and empower patients and care givers through innovative personal health technologies
  Tikki Gee, Assistant Director, CIO Office. Moh Holdings Pte Ltd, Singapore
• Questions and discussion

1.00pm: Buffet lunch, exhibition and networking

1.15-2.00pm: WL: Lunchtime workshops

WL1: Improving interoperability (sponsored by Telecare Services Association)
Chair: Trevor Single, Chief Executive, Telecare Services Association 

• Improving patient information for telemonitoring heart failure
  Anna Burghouts, Project Adviser, ehealth, Nictiz, The Netherlands
• Integrated Care Organisations and integrated systems
  David Kwo, eHospital Procurement (CUH and Papworth), Cambridge University Hospitals NHS Foundation Trust, England

WL2: Applying behaviour change principles to remote health management (sponsored by Care Innovations)

• How technology can help patients take a more active participation in their own care
  Clare Medd, Clinical Director, Care InnovationsTM, an Intel-GE company
• Questions and discussion

2.15pm: W3: Poster session

Chair: Dr Nick Goodwin, Senior Fellow, The King's Fund, United Kingdom

The traditional poster display will take place around the walls of the auditorium for delegates to view across all three days of the congress. from 2.15-3.00pm poster presenters will give a synopsis of their paper to the full congress as part of the main programme.

Full list of poster titles and presenters (99 kb)

3.00-4.15pm: W4: Parallel sessions

Delegates should choose to attend one of the following six parallel sessions.

W4A: e-health solutions: innovative approaches to health management
Chair: Robert Johnstone, Chair, Access Matters, England

• Telehealth at scale: the case for abandoming the paradigm of the "frequent flyer"
  Brian Hamilton, Director, Message Dynamics Ltd, England
• A text message programme designed to modify patients' illness and treatment beliefs improves self-reported adherence to asthma preventer
  Professor John Wienman, Department of Psychological Medicine, Institute of Psychiatry, King's College, UK and Head of Health Psychology, Atlantis Healthcare
• Questions and discussion

W4B: Impact of telehealth solutions on quality of life and condition improvement
Chair: Dr Jocelyn Cornwell, Director, Point of Care Programme, The King's Fund

• MyUMC Patient Portal: patient and professional perspectives
  Dr Wynand Ros, Julius Center, University Medical Center Utrecht, The Netherlands
• Can tele-technology improve patient experience and reduce the use of health care resource?
  Kim Lee and Hayley Mullan, Specialist Community Matrons, Long-term Conditions Service, Kent Community NHS Trust, England
• Perspectives of patients and health care professionals on the impact of telemetrically supported patient self-management for chronic obstructive pulmonary disease (COPD): a qualitative study nested in the TELESCOT trial
  Dr Hilary Pinnock, Senior Clinical Research Fellow, Centre for Population Health Sciences, University of Edinburgh, Scotland
• Questions and discussion

W4C: e-health solutions: improving quality of life for people with long-term conditions
Chair: Dr Stephan Schug, Chief Medical Officer, EHTEL

• Online prevention for patients with lifestyle-related diagnoses
  Siv Söderberg, Research Manager, Professor Inger Lindberg, Assistant Professor and Cluster Leader and Lennart Isaksson, Field Trial Manager, eHealth Innovation Centre, Department of Health Science, Luleå University of Technology, Sweden
• Tele-rehabilitation: video conferencing for delivery of interventions for people with chronic fatigue syndrome
  Professor Diane Cox, Professor of Occupational Therapy, University of Cumbria, England
• Development and delivery of an SMS-based remote monitoring and support service: 'Simple Telehealth'
  David Barrett, Lecturer in Telehealth, University of Hull, United Kingdom
  Phil O'Connell, Project Lead, Simple Telehealth and Dr Ruth Chambers, GP and Clinical Director of Practice Development and Performance, NHS Stoke, England
• Questions and discussion

W4D: Promoting and managing self-care for people with mental health related illness
Chair: Chris Naylor, Fellow, Health Policy, The King's Fund 

• Self management for people with psychotic vulnerability: a feasibility study
  Dr Rob de Leeuw, Julius Center, University Medical Center Utrecht, The Netherlands
• Effects on personal control of people with psychotic vulnerability by the use of an internet-based programme (PCR): a pilot study
  Dr Ina Boerema, Trimbos Institute, Netherlands, Institute of Mental Health and Addiction, The Netherlands
• Evaluation of a remote monitoring system in people with mental illness and medical co-morbidity
  Meghan Santos, LICSW of Dartmouth, US
• Questions and discussion

W4E: Health professionals and telehealth solutions
Chair: Mo Girach, Special Adviser to the NHS Alliance, Adviser to the New Economic Foundation and Associate Consultant, The King's Fund, England 

• A physician-led approach to telehealth-enabled care co-ordination: innovation in reimbursement and delivery system models to support physician engagement
  Karen Gilmore
• Improving communication between doctor and patient: eHealth in the Netherlands, an established cloud solution
  Anton Kool, Founder, Curavista BV, The Netherlands

W4F: Building capacity for the Actions of the European Innovation Partnership on Active and Healthy Ageing
Chair: Mr Paul Timmers, Director, ICT Addressing Societal Challenges, DG Information Society and Media, European Commission

• The Specific Actions of the European Innovation Partnership on Active and Healthy Ageing and how to engage
  Paul Timmers, Director, ICT Addressing Societal Challenges, DG Information Society and Media, European Commission
• Explaining the Partnership Actions on Integrated Care and Independent Living Solutions
  Loukianos Gatzoulis, ICT for Health, DG Information Society and Media, European Commission
• Outcomes of the pre-congress workshop of the Partnership
  Wojciech Dziworski, Innovation and healthy ageing, DG Health and Consumers, European Commission
• Discussion about engagement and commitment towards the implementation of the Actions of the Partnership

4.15pm: Refreshment break and networking

4.45pm: W5: Plenary session

Welcome back
Chair: Dr Anna Dixon, Director of Policy, The King's Fund

• Keynote address
  Alberta's provincial stroke strategy: effective telestroke treatment in rural Canada
  Dr Thomas Jeerakathil, Neurologist, University of Alberta, Canada
• Keynote address
  Using technology to provide accessible health information, advice and clinical decision support tools for health professionals and the public in Scotland
  George Crooks OBE, Medical Director and Director of Scottish Centre for Telehealth and Telecare, NHS 24, Scotland
• Questions and discussion
• Closing comments

6.00pm: Drinks reception and canapés (sponsored by Tunstall Ltd UK)

7.30pm: Congress dinner

More information on the congress dinner can be found under the 'social tab'.

Thursday 8 March 2012: 8.00am-5.35pm

8.00am: Registration and refreshments

8.30-9.30am: TB: Breakfast seminars

TB1: Bringing telehealth and telecare to 3millionlives in the UK by 2017 - challenges, tactics and achieving results (sponsored by Philips)

10.00am: T1: Plenary session

10.00am: Welcome and introduction
Sir Christopher Kelly, Chair, The King's Fund

• Keynote address
  Does the use of technology as a remote intervention make a difference?
  Professor Stan Newman, Dean, School of Community and Health Sciences, City University and Centre Director and Professor of Health Psychology, University College London (UCL), England
• The policy implications of the Whole System Demonstrator programme
  Stephen Johnson, Head of Long-term Conditions, Department of Health
• Panel discussion
  Hazel Price, Programme Manager, Kent Whole Systems Demonstrator Programme, Kent County Council, England
  Dave Tyas, Service Improvement Manager, NHS Cornwall, England
  Dr Atul Kumar, Clinical Director, Newham Whole Systems Demonstrators Programme, England

11.30am: Refreshment break and networking

12.00-1.00pm: T2: Breakouts: Whole System Demonstrator results

Delegates should choose to attend one of the following five breakouts.

T2A: Supporting primary and social care
Chair: Dr Atul Kumar, Clinical Director, Newham Whole Systems Demonstrator Programme

• Impact of telehealth on primary and social care according to routine administrative data sets: findings from the Whole System Demonstrator cluster randomised trial
  Adam Steventon, Senior Research Analyst, Nuffield Trust
• Exploring the impact of telehealth on the work of frontline health professionals within the Whole System Demonstrator study
  Dr Virginia MacNeill, Researcher, Barts and the London School of Medicine and Dentistry, Queen Mary University of London, England
• Panel reaction
  Dave Miles, Assistive Technology Manager, Nottingham City Council, England

T2B: Improving quality of life and psychological wellbeing
Chair: Dr Rob de Leeuw, Julius Center, UMC Utrecht, The Netherlands 

• The effect of telehealth on disease-specific quality of life in patients with heart failure: The Whole Systems Demonstrator (WSD) Telehealth Questionnaire Study
  Dr Martin Cartwright, School of Health Sciences Research, City University, London, England
• Exploring the impact of a telehealth intervention on specific quality of life domains and psychological wellbeing in diabetic patients within the Whole Systems Demonstrator (WSD) Questionnaire Study
  Dr Shashivadan Hirani, School of Health Sciences, City University, London, England
• A pragmatic cluster randomised controlled trial of telehealth on disease specific quality of life in patients' with chronic obstructive pulmonary disease and their health-related quality of life and psychological distress over one year in the Whole System Demonstrator programme
  Dr Lorna Rixon, Health Services Research, City University, London, England
• Questions and discussion

T2C: Supporting carers
Chair: Madeleine Starr MBE, Head of Innovation, Carers UK 

• Impact of telecare on carers of individuals with social care needs: the Whole System Demonstrator study
  Michelle Beynon, School of Health Sciences, City University, London, England
• Panel reaction
  Simon Bampflyde, London Fire Brigade, England
  James Lloyd, Director, The Strategic Society Centre, England
  Sarah Pickup, Director of Adult Services, Hertfordshire County Council, and Vice-President, Association of Directors of Adult Social Services, England

T2D: Cost-effective care
Chair: Dr Detlef Schmidt, Germany

• Cost-effectiveness of telecare in people with social care needs: the Whole Systems Demonstrator cluster randomised trial
  Catherine Henderson, Personal Social Services Research Unit, London School of Economics, England
• Panel reaction
  Professor Stan Newman, Dean, School of Community & Health Sciences, City University and Centre Director and Professor of Health Psychology, University College London (UCL), England
  Leo Lewis, Chronic Conditions and Community Development Manager, Hywel Dda Health Board
  Dr Paul Rice, Regional Telehealth Lead, NHS Yorkshire and Humber, England

1.00pm: Buffet lunch, exhibition and networking

1.15-2.00pm: TL: Lunchtime workshops

TL1: Interoperability (sponsored by Telecare Services Association)
Chair: Trevor Single, Chief Executive, Telecare Services Association

• Towards an integrated and interoperable platform for telehealth and telecare
  Professor Russell Wynn Jones, Information Systems and Computing, Brunel University, England
• Sintero Server Scalable Interoperability Framework for DALLAS Communities
  Dr Ed Conley, Co-PI Sintero Project, Cardiff University, Wales

TL2: Telehealth - can it really deliver for the NHS? (sponsored by O2 Health)
Keith Nurcombe, Managing Director, O2 Health

• A panel discussion with case study from NHS Western Isles

2.15pm: T3: Poster session

Chair: Dr Nick Goodwin, Senior Fellow, The King's Fund, United Kingdom

The traditional poster display will take place around the walls of the auditorium for delegates to view across all three days of the congress. from 2.15-3.00pm poster presenters will give a synopsis of their paper to the full congress as part of the main programme.

Full list of poster titles and presenters (98 kb)

3.30-4.30pm: T4: Breakouts

Delegates should choose to attend one of the following five breakouts.

T4A: Developing applications at scale
Chair: Dr Paul Rice, Regional Telehealth Lead, NHS Yorkshire and Humber, England

• Telehealthcare in care homes: the use of falls detectors and bed/chair sensors to enhance the safety and experience of care home residents
  Roz Eccles, Falls co-ordinator, NHS Lothian, Scotland
• Using telecare in the development of learning disability services in Gloucestershire
  Christopher Haynes, Joint Commissioning Manager, Learning Disabilities, Gloucestershire County Council

T4B: Online health management
Chair: Amy Galea, Research, Health Policy, The King's Fund, England

• Psychotherapy via video-conference: an Australian randomised controlled trial
  Daniel Robert Stubbings, PhD Student, School of Psychology and Speech Pathology, Curtin University of Technology, Australia
• Acceptability and implementation of PhysioDirect telephone advice and treatment services: a multi-perspective
  Jennifer Pearson, PhD Student, Institute of Primary Care, Arthritis Research UK Primary Care Centre, Keele University, England
• Effectiveness of tele-assistance on the improvement of health-related quality of life in people with neuromuscular diseases
  Oscar Martínez Gutiérrez, Neuromuscular and Neurodevelopment Disorders Research Group (Neuro-e-Motion), University of Deusto, Bilbao, Spain

TC4: Promotion of self-management
Chair: Madeleine Starr MBE, Head of Innovation, Carers UK

• Attitudes to apps for continence
  Kate Stephen, PhD Student, University of the Highlands and Islands, Scotland
• Telehealth and telecare: supporting unpaid carers in Scotland
  Donna Henderson, Telecare Development Programme, Scottish Centre for Telehealth and Telecare, Scotland

T4D: Remote monitoring
Chair: Dr Detlef Schmidt, Germany

• Evaluating the impact of an established telecare system on secondary care usage
  Dr Will Sopwith, Head of Research Development, NHS Wirral, United Kingdom
• The MonAMI project: the social benefits of telecare
  Jacqueline Damant, Research Officer, Personal Social Services Research Unit, London School of Economics, England
• Hidden in numbers: Deciphering patients' readings
  Dr Ombarish Banerjee, GP, Crayford Town Surgery and Clinical Lead for Telehealth in Bexley, Oxleas NHS Foundation Trust, England

T4E: Evaluation and research
Chair: Lara Sonola, Researcher, Health Policy, The King's Fund, England

• Evaluation of OwnHealth®: a telephone-based care management service for long-term conditions in the West Midlands
  Dr Iain Donald McNeil, Medical Director, Pfizer Health Solutions, United Kingdom
• How to evaluate the use of GPS tracking devices to support 'safer walking' for people with dementia. Is a randomised controlled trial feasible?
  Dr Heather Milne, Centre for Population Health Sciences, University of Edinburgh, Scotland
• Methodological reflections on the evaluation of the implementation and adoption of national electronic health record systems
  Dr Amirhossein Takian, Lecturer in Health Policy, School of Health Sciences and Social Care, Brunel University, England

4.00pm: Refreshment break and networking

4.30pm: T5: Closing plenary session

Welcome back
Chair: Dr Nick Goodwin, Senior Fellow, The King's Fund, United Kingdom

• Keynote address: Developing a consumer-led market: designing people friendly technologies
  Magdalene Rosenmöller, Associate Professor, IESE Business School, Barcelona, Spain
• Keynote address
  Dr Adam Darkins, Chief Consultant for Telehealth Services, The Office of Telehealth Services, The Department of Veterans Affairs, Washington DC
• Keynote address: Innovating for an ageing society
  Jeremy Hughes, Chief Executive, The Alzheimer's Society
• Questions and discussion
• Closing comments

5.45pm: Close of congress

Minister for Care Services, Department of Health 

Paul was elected as Member of Parliament for Sutton and Cheam at the 1997 election and has held several front bench positions, including Shadow Spokesman for Health, Shadow Minister for London and most recently Shadow Chief Whip.

Before being elected to Parliament Paul headed the Liberal Democrat's Local Government Unit and served on Sutton Council for 16 years from 1986.

Paul was educated at Glastonbury High School for Boys, Sutton, and Carshalton College, before attending South Bank Polytechnic, where he gained a business studies degree. Upon graduating, he worked as a buying assistant before becoming a research assistant at the London Borough of Hounslow.

Dr George Crooks is currently the Medical Director/Chief Operating Officer for NHS 24 and Director of the Scottish Centre for Telehealth and Telecare. He is also Medical Director for the Scottish Ambulance Service where he is responsible for the quality, safety and effectiveness of all clinical services and the development of new services in partnership with other NHS organisations. NHS 24 is the national provider of telehealth services for the whole of Scotland currently providing the majority of its services via telephony or the web. The Scottish Ambulance Service provides accident and emergency and patient transport services for the whole of Scotland, covering a population of circa 5 million people.

George was a General Practitioner in Aberdeen for 22 years and his past appointments have included Director of Primary Care with NHS Grampian with responsibility for all community-based independent contractor services. George has a particular interest in the appropriate use of technology to support the delivery of high quality patient care, using it as a vehicle to empower patients to actively participate in their care. He also is involved in the development of common assessment and triage processes across the NHS in Scotland as a better way to manage unscheduled and emergency care provision.

He was awarded and OBE in Queens New Years Honours list 2011 for services to healthcare.

Chief Consultant for Telehealth Services, The Office of Telehealth Services, The Department of Veterans Affairs, Washington DC

Adam Darkins leads the National Telehealth Programs for US Department of Veterans Affairs (VA). Successful implementation of Telehealth within VA involves the use of health Informatics, telehealth and disease management technologies to enhance and extend care and case management. Under his leadership VA has developed the clinical, technology and business underpinnings to successfully implement and sustain enterprise-wide telehealth-based services that have demonstrably improved access to care for patients, reduced utilization of health care resources and are associated with very high levels of patient satisfaction.

VA's is seen as a national/international leader in telehealth with over 385,000 patients receiving care annually. There are over 3,500 clinical videoconferencing end points providing telehealth services on VA's dedicated clinical enterprise videoconferencing network that links 140 VA Medical Centers and over 380 community based outpatient clinics. VA has implemented national networks for the management of diabetes and dermatological conditions using store and forward technologies.

On any given day 65,000 Veteran patients are using home telehealth technologies that enable them to live independently at home. The mission of these programs is to provide the right care, in the right place, at the right time to the appropriate patient. The associated aim is that of providing care for patients in the most convenient setting whenever safe, appropriate, effective and cost-effective.

The VA experience shows telehealth can bring about transformative change in the management of high incidence chronic diseases in the population, ones that pose an ever-increasing challenge for all health care systems.

Adam Darkins has worked in health services development, transitioning care from hospitals into home and community settings, and implementing enterprise information technology systems in the US and UK since 1991. He has a previous clinical background in neurosurgery.

Tikki Gee is currently Deputy Director at MOH Holdings, the holding company of Singapore's public healthcare assets. He leads the development and implementation of Singapore's national Personal Health Management (PHM) strategy aimed at achieving patient-centred care and empowerment through the use of innovative web and mobile technologies. Tikki has over 15 years of work experience that includes senior management roles and has successfully delivered large information technology projects across the Asia-Pacific for Fortune 50 companies. He is a frequent speaker at regional and international conferences on ehealth. Tikki read Law and holds two Masters degrees from one of UK's leading universities.

Dr Nick Goodwin is a social scientist, academic and policy analyst with a specialist interest in investigating the organisation and management of primary and integrated health care.

Nick leads our programme on improving and integrating care for people with long-term conditions (LTCs). He has also been the project director of the Fund's Inquiry into the Quality of General Practice in England and of a three year Department of Health-funded project examining and developing the evidence-base for the application of telehealth and telecare in LTC management.

Nick has published widely with more than 200 articles in professional and peer-reviewed journals. He is the Editor in Chief of the International Journal of Integrated Care and a Fellow of the Royal Geographical Society.

Chief Executive, The Alzheimer's Society

Jeremy Hughes joined Alzheimer's Society from the internationally recognised Breakthrough Breast Cancer where he was Chief Executive from January 2005. Under Jeremy's leadership, Breakthrough Breast Cancer excelled to bring a strong people focus to c... ancer research, support and care in the UK. Jeremy was instrumental in providing visionary leadership, galvanising the charity's research platform and its authority on campaigning and policy.

Before Breakthrough Breast Cancer, Jeremy was Head of External Affairs at the International Federation of Red Cross and Red Crescent Societies, following on from a role as Director of Marketing and Income Generation at The British Red Cross. During his time at The British Red Cross Jeremy contributed on the restructuring of the charity and was responsible for 700 staff generating a total income of £85 million. Prior to that he spent five years as Director of Public Affairs at Leonard Cheshire where he developed and implemented the £70 million disability care charity's first marketing, fundraising and public relations strategy.

Jeremy is currently a Trustee of Sightsavers, Chair of National Voices, the umbrella health and social care charity, and a Board Member of the NHS National Leadership Council.

Thomas Jeerakathil is Associate Professor Neurology/Medicine at the University of Alberta. He graduated from medical school at the University of Saskatchewan in 1995 and completed his residency in Neurology at the University of Alberta in 2000. Subsequently he was awarded the American Academy of Neurology Clinical Research Training Fellowship for the project 'Cardiovascular Risk Factors and Brain Morphology: Insights into Vascular Dementia in the Framingham Study.' The award funded a two year fellowship in stroke neurology at Boston Medical Center , Boston MA. During that time he was also a research fellow at the Framingham Heart Study and completed a masters degree in Epidemiology. He returned to the University of Alberta in October 2002. Current research interests include cardiovascular risk factors and brain morphology, population-based studies of stroke in First Nations peoples and therapeutic trials in acute stroke.

Head of Long-term Conditions, Department of Health

Professor Russell Wynn Jones graduated from Cardiff in 1971 and after various junior hospital posts, entered general practice in 1977. He is senior partner of the Chorleywood Health Centre in Hertfordshire and has an associate chair in the Department of Information Systems and Computing in nearby Brunel University and is a visiting professor, Nuffield Department of Surgery, University of Oxford. His continuing involvement in the application of technologies to healthcare grew from an interest in computerised electrocardiography when he was an honorary research fellow in cardiology at St.Mary's Hospital and in occupational medicine at the London School of Hygiene and Tropical Medicine, London.

Russell has collaborated on AIDMAN, an EU funded project that led to the present work, and was a collaborator on three further EU projects, ProEHTEL, Telecare, and eVital. He is a former chair of the Hertfordshire Ethics Committee; former chair of the UKeHealth Association and board member of the Telecare Services Association; and member of the PCRTA management committee.

Present work is on the evaluation of the remote patient monitoring of patients with chronic diseases, the value of digital diagnostics in general practice, and the impact of tele-consultation on the patient pathway. Chorleywood Health Centre is a member of the following established research consortia: Hydra, a Technology Strategy Board funded development of the digital electricity meter to provide data communication; REACTION, an EU funded project to develop and apply non-invasive monitoring of glucose and automated feedback systems; and inCasa, an EU funded project using both health and social monitoring to help care for the frail elderly. Further work is at an early stages: a service evaluation of an NHS-Direct project to remotely monitor chronic disease in two PCTs; a Patient Benefit Programme grant to establish and evaluate the use of tele-consultation in the inter-hospital transfer of patients; the roll out of earlier work done in Chorleywood to three Oxfordshire practices and to compare practice based investigation and tele-consultation with 'snap and forward' referrals to dermatology in the care of peripheral leg ulceration.

Dr. Kristian Kidholm is a Health Technology Assessment (HTA) consultant in the Department of Research and HTA at Odense University Hospital (OUH) in Denmark. Kristian has a PhD in health economics and has for the last 8 years worked with HTA at OUH and has been involved in several regional and national HTA reports. He is responsible for OUH's HTA activities and currently working on a large scale telemedicine assessment programme in 9 European countries, RENEWING HEALTH, finances by the European Commission. Before OUH, Kristian was for 3 years employed as a private consultant and before that he was assistant professor at University of Southern Denmark.

Rob de Leeuw is a senior researcher and programme leader for Mental Health studies at the Julius Centre, Public Health Unit at the University Medical Centre of Utrecht. Rob coordinates the evaluation of the implementation of a Disease Management Programme at mental health institutes in the Netherlands. Rob is also programme leader of integrated health education for secondary school children and coordinates several educational courses in Public Health and Patient Safety.

Iain started his career as a GP in 1981 and has had a continuous clinical role in a variety of guises since then. In addition to his clinical activities he has been a Medical Director in a number of NHS environments including PCT, NHS Ambulance Trusts and NHS Direct. He has also served as a national adviser on clinical governance and pre-hospital emergency care. He acts as a consultant adviser to a number of national and international bodies on pre-hospital care and is an adviser to the United Nations and leads the official UK medical search and rescue response to natural disasters abroad. He is an examiner at the Royal College of Surgeons in Edinburgh. Iain is s a PRINCE2TM qualified Project Manager.

Iain has been with Pfizer Health Solutions since 2005 with a short break doing a full time clinical leadership role in innovative services inside the NHS. He is expert in the delivery of care for long term conditions through tele-health and tele-care and leads on medical aspects of all Pfizer Health Solutions projects and clinical training programmes.

Professor Stanton Peter Newman has a large research group working in a range of different physical illnesses. He specialises in the psychological and social issues of physical illness and its treatment and has published over 200 research papers and chapters as well as 12 books. A clear focus of his work is around the management of chronic disease and in particular the role of self-management as well as the introduction of technologies. He and his group have developed specific measures of patients understanding of their treatment as well as attitudes to technology. He has developed psychosocial interventions for patients and informal caregivers with a range of physical conditions. These are designed to increase patients' level of control in managing their illness and improve outcomes.

He is the Principal Investigator on the Whole Systems Demonstrator Project funded by the Department of Health to evaluate the role of assistive technologies in health and social care. The studies in this programme constitute the largest randomized controlled trials on the role and impact of telehealth and telecare devices. The whole system demonstrator project is a comprehensive evaluation of these devices to inform policy. In addition his group is conducting research on the role of them portable devices in diabetes and web-based applications to improve the management of chronic conditions.

He is also engaged directly in clinical work and holds a regular clinic at University College Hospital mainly with referrals from medical and surgical colleagues in the hospital and also from primary care.

Dr Hilary Pinnock is a Senior Clinical Research Fellow with the Allergy and Respiratory Research Group, University of Edinburgh, and a GP in Whitstable, Kent.

Her research interests include the delivery of care within the 'real-life' primary care setting including telephone reviews for asthma, telehealth for monitoring respiratory disease, supportive care for people with COPD and the role of GPs with a Special Interest

She is actively involved with the Primary Care Respiratory Society UK and the International Primary Care Respiratory Group. She chairs the self-management evidence review group of the BTS SIGN asthma guideline, and contributed to the COPD Outcome Strategy.

Paul Rice is the Co-Director of the Long Term Conditions Theme in the Health Innovation and Education Cluster (HIEC) in Yorkshire and Humber. He leads for the organisation on Telehealth and has published and spoken widely nationally and internationally in recent years on the challenges and opportunities to deliver high quality, efficient and effective service models utilising assistive technology/telehealth. Paul has 15+ years experience in health policy, innovation and NHS management. He is also a partner/expert resource on a number of major European funded collaborative projects on assisted living. The NHS in Yorkshire and Humber has been at the forefront of exploiting the benefits of using telehealth to transform care and the "warts and all" resources developed by the HIEC to spread the lessons and learning from this experience have been disseminated around the world.

Dr. Wynand Ros is associate professor at the University Medical Centre Utrecht, Department Julius Centre for Health Sciences and Primary Health Care, Unit Care Innovations. He is leader of the programme Disease Management for the Elderly and Chronic Disease.

He is involved in several projects on cooperation between primary care and hospital care, cooperation between diverse professionals (physicians, nurses, paramedics), applications of modern communication technologies (E-health) in health care and self management, assessment patient's needs for care and evaluation of patient's experiences and satisfaction with care.

 Detlef studied medicine in Munster, Hamburg, Vienna and Berlin. He is a Specialist in Anaesthesiology and Internal Medicine and a Senior medical expert with different international agencies in Central America. He graduated to MSc in Community Health and Health Management (Heidelberg) and Health Systems Management (LSHTM, London). He is a Research fellow with the Institute for Health and Social Research (IGES) in Berlin with focus on analysis and planning of health care delivery. Since 1999 he has been a senior medical consultant with institutions of different social health insurance funds. At present he is working in the department of medical care within the Federal Association of the AOK. He believes searching for new concepts of health care provision is the link to telemedicine.

Guus Schrijvers, PhD, (1949) is an economist and professor of Public Health. He obtained his doctorate in 1980 with a thesis on
Regionalisation and financing of the English, Swedish and Dutch health care. He was a member of the City Council of Utrecht from 1974 to 1984. In the course of his scientific career, he was one of the architects of integrated new health care systems in the Dutch towns of Almere, Leidsche Rijn and Zwolle. Professor Schrijvers has been head of the Public Health Group at the Julius Centre for Health Sciences and Primary Care of the University Medical Centre in Utrecht since 1987. His work involves research and educational programmes in the field of special groups of health care clients, including heart patients, diabetics, physically disabled cancer patients and mentally handicapped. He is especially devoted to transmural care, managed care and disease management.

Trevor Single worked for over 30 years in a variety of posts in Central Government, with the Department of Trade and Industry (now BIS), heading up a number of policy and legislative initiatives, and with regular engagement with Ministers and other key stakeholders. His work included directing the UK's first major reform of consumer credit legislation for over 30 years, and leading the UK delegation for three years in work with the European Commission and member states on the development of a new Consumer Credit European Directive in Brussels. Trevor's final post in DTI was heading the Department's Business Relations team responsible for supporting the UK defence equipment manufacturers to bring added value to the UK economy and their work within the Whitehall environment.

Trevor left the DTI in 2006 and joined Choose Independence in providing telecare consultancy advice and support. This included working with the Telecare Services Association on revising its Telecare Code of Practice that was launched in 2009. He joined the TSA as its CEO in June 2010.

Jeremy was appointed professor of eHealth Innovation and co-Director of the new Institute for Digital Healthcare in the Warwick International Digital Laboratory in June 2010. The aim of eHealth is to investigate and support the capture, processing and communication of information to improve patient and clinical decisions and outcomes through telehealth, electronic records, knowledge management, decision support and related technologies. It is a collaborative discipline involving clinicians, cognitive and computer scientists, clinical epidemiologists and many others, so he is working closely with colleagues across the Digital Lab, the NHS and Warwick Medical School to set up the new Institute.

He was previously professor of Health Informatics in Dundee and Director of the Health Informatics Centre, a joint University-NHS resource supporting research on pseudonymised patient data. Before then he served as associate director for research at the National Institute for Health & Clinical Excellence (NICE) in London, visiting professor of Health Informatics at Oxford, City, Amsterdam and Porto Universities and reader in health information policy at UCL's School of Public Policy. He served on the Board of the NHS Scotland Centre for Telehealth and as a member of the quinquennial review group for the UK Cochrane Centre and York Centre for Reviews & Dissemination. He chaired AIME, the European Society for AI in Medicine 1991-1998.

Jeremy trained as a physician in Oxford and London then in medical informatics and clinical epidemiology in London, Stanford and Amsterdam, studying how to improve the quality of medical knowledge and make it easier for practitioners to apply using decision support systems, electronic libraries and other techniques. He still sees patients occasionally in a diabetes clinic He organised the McMaster meeting in 1992 that led to the international activities of the Cochrane Collaboration, founded the Cochrane Effective Practice & Organisation of Care review group in 1994 and has carried out randomised trials and systematic reviews on how to implement evidence based guidance. He is a Fellow of the Royal College of Physicians and the first UK Fellow elected by the American College of Medical Informatics; he is the third most cited researcher in his field (H index 27).

His research explores the use of evidence and new models of care to innovate in clinical practice and self-care, and evaluating the impact of this. Jeremy enjoys demystifying eHealth and has written article series for the Lancet and JRSM and the BMJ ABC of Health Informatics. He has written textbooks on evaluation methods (with Charles Friedman, Washington DC), clinical knowledge management and health informatics (with Frank Sullivan, Dundee).

Our hotel booking partner, phr, has negotiated discounted rates with a number of hotels close to the congress venue.

Download the hotel rate card and booking instructions:

Telehealth and Telecare Congress 2012 hotel rate card (167 kb)

Wednesday 7 March 2012

7.30pm in the Burdett suite at The King's Fund

Join us at the congress dinner, a fantastic opportunity to enjoy an evening networking with colleagues and new business partners. The dinner will be held at the end of day two, after the drinks reception.

Cost per ticket: £65.00 + VAT = £78.00

The rate includes: pre-dinner reception, three-course dinner with wine, coffee and liqueurs.

The congress will take place at The King's Fund, 11-13 Cavendish Square, London, UK.

The King's Fund is situated in the heart of London's West End. Close to shops, theatres, restaurants and the Royal Colleges, it is conveniently located for all the main London railway stations and tube lines.

Directions to The King's Fund

Public sector
1 day: £235.00 + VAT            2 days: £400.00 + VAT

Commercial sector
1 day: £295.00 + VAT            2 days: £525.00 + VAT

Pre-congress seminar only: £130.00 + VAT = £156.00 

• Congress dinner (Wednesday 7 March 2012, 7.00-11pm): £65 + VAT = £78.00

To register please book your place online using a credit/debit card*

*invoices are available for UK based delegates only and can be requested using the downloadable booking form.