Emerging models of primary care

Empowering teams of professionals to lead change
The King's Fund, London W1G 0AN
Event type: 


Event overview

Following the General Practice Forward View and our recent report, Understanding pressures in general practice, it is clear that primary care needs to transform over the next five years to meet increasing demand and future challenges.

To enable this all members of the primary care workforce, including allied health professionals, GPs, nurses, pharmacists, and managers, will play an increasing role in the coordination and delivery of care.

This event provides an opportunity for all progressive primary health care professionals to find out how they can take the reins and lead the development of new models that will improve care for their local populations.

Event update: new session confirmed

With the first draft of the new multi-specialty community providers (MCPs) voluntary contract for GPs in England expected at the end of September, Ian Dodge, National Director for Commissioning Strategy at NHS England, will set out the way in which the contract is envisaged to work.

See the full programme

Event topics

You’ll learn from pioneer areas of the United Kingdom that are transforming primary care locally and regionally on how to:

  • persuade colleagues to buy into joint working either through strengthened federations or merging
  • make better use of technology through access to a common primary care records and improved communication between health care organisations
  • improve the culture within your organisation, supporting staff to work in new ways and improve resilience
  • alleviate practice workload by working with patients and communities, through working with patients with long-term conditions and using social prescribing
  • take greater advantage of the skills in the broader primary care workforce in order to release the capacity of GPs.

Learn from areas of the United Kingdom

Bromley by Bow Centre: lessons on creating a community-based primary care model

  • Ian Jackson, Practice Director, Bromley by Bow Health Partnership
  • Sir Sam Everington, Chair Tower Hamlets Clinical Commissioning Group, GP, Bromley by Bow Health Partnership
  • Dan Hopewell, Director of Knowledge and Innovation, Bromley by Bow Centre

Dudley Multispecialty Community Provider: how to design holistic and responsive primary care models

  • Daniel King, Director of Membership Development and Primary Care, Dudley Clinical Commissioning Group

Suffolk GP Federation: how federations can support practices to improve quality and address capacity issues

  • Dr Paul Driscoll, Chair and Medical Director, Suffolk GP Federation

Cuckoo Lane Surgery: how an alternative, nurse-led, staffing model can be used deliver high-quality care

  • Julie Belton, Operational and Strategic Director, Cuckoo Lane Surgery


9.00am: Registration, refreshments, exhibition and networking

Session one: Collaborating and leading emerging models of care

10.00am: Welcome and introduction: Implementing the GP Forward View – the first six months of implementation

  • Investing in the future: collaborative working, building partnerships and developing the primary care skills mix
  • How RCGP ambassadors are working with sustainability and transformation plans (STP) footprint leads to influence local planning activity and implementation of GP Forward View.

Professor Maureen Baker, Chair, Royal College of General Practitioners

10.20am: How to empower primary care to innovate and accelerate the uptake of new models of care

  • Ways in which leaders can create the right conditions to test, share and learn.
  • Practical lessons from established new models.
  • How to engage stakeholders and the community in design.

Dr Jonathan Serjeant, Co-founder and Clinical Director, Brighton and Hove Integrated Care

Jonathan is NHS Alliance’s lead on Collaborate, a partnership initiative between NHS Alliance’s Accelerate programme and the National Association of Primary Care’s (NAPC) network of GP federations, NAPO, launched this year to support Vanguards and emerging new models of care.

10.40am: Promoting inclusive, collaborative, distributed leadership to improve health and wellbeing in a community

  • How clinicians can embrace system leadership and clinical leadership roles.
  • Supporting and inspiring clinicians to act as leaders within larger multi-disciplinary teams with greater links to hospital, community and social care specialists.

Dr Jane Povey, GP, and Deputy Medical Director, Faculty of Medical Leadership and Management

11.00am: Questions and discussion

11.15am: Refreshments and networking break

Session two: Place-based approaches to improving population health and wellbeing

11.45am: Welcome back

Julie Wood, Chief Executive, NHS Clinical Commissioners

11.55am: Creating a community-based primary care model

  • Lessons from the internationally renowned Bromley by Bow Centre on how to develop a holistic approach to creating healthy communities.
  • How to bring together primary care provision, public health programmes, social care and a comprehensive range of non-clinical services that improve the wider determinants of health.
  • How to create an innovative social-prescribing service.

Ian Jackson, Practice Director, Bromley by Bow Health Partnership

Sir Sam Everington, Chair Tower Hamlets Clinical Commissioning Group, GP, Bromley by Bow Health Partnership

Dan Hopewell, Director of Knowledge and Innovation, Bromley by Bow Centre

12.15pm: Designing holistic and responsive primary care models

  • How the frontline of care works as ‘teams without walls’ for the benefit of patients, taking shared mutual responsibility for delivering shared outcomes.
  • Providing care for patients which is overseen by a multi-disciplinary team in the community including specialist nurses, social workers, allied health professionals, mental health services and voluntary sector link workers.

Daniel King, Director of Membership Development and Primary Care, Dudley Clinical Commissioning Group

Dudley is one of the multispecialty community provider (MCP) vanguard sites

12.30pm: Working together to deliver innovative new services at scale

  • How federations can support practices to improve quality and address capacity issues.
  • Working collaboratively with other community providers, third sector agencies and secondary care to deliver seamless joined up care.
  • Demonstrating how patients benefit from the federation.

Dr Paul Driscoll, Chair and Medical Director, Suffolk GP Federation

The Suffolk GP Federation is run as a not-for-profit community interest company and serves 540,000 patients across rural Suffolk and Ipswich.

12.45pm: Questions and discussion

1.00pm: Networking lunch

Session three: Breakouts

A: Greater use of skill mix to release capacity

2.00pm: Welcome back

Ruth Robertson, Fellow, Health Policy, The King’s Fund

2.05pm: How to create a multidisciplinary workforce to improve care for patients and relieve pressures on GPs

  • Ways to involve a wider range of specialties including nurses, therapists, and other community-based professionals.
  • Demonstrating how “care navigators” can offer patients advice or signpost them to the most appropriate solution for their needs.

Dr Chris Jones, Programme Director, West Wakefield Health and Wellbeing Ltd

West Wakefield Health and Wellbeing Ltd is a GP Federation in West Yorkshire serving a population of 65,000 and is a Wave 1 GP Access Fund site. It is also leading one of the Multispecialty Community Provider (MCP) vanguard sites, covering a total population of 152,000 people.

2.25pm: Nurse-led general practice: demonstrating how an alternative staffing mocel can be used to deliver high-quality care

  • Establishing a model where 80 per cent of patients are seen by nurse practitioners in the first instance.
  • Evidencing the impact: enabling GPs to focus solely on treating patients and maximising the numbers of patients seen.

Julie Belton, Operational and Strategic Director, Cuckoo Lane Surgery

Cuckoo Lane Surgery is a nurse-led practice; it is run by two directors who are both nurses. The practice is very proud of its personal, patient-centred culture, with the practice team staff all wearing name badges at all times so patients always know who they are speaking with.

2.45pm: Questions and discussion

B: Improving cultures to create healthy organisations

2.00pm Welcome and introduction

2.05pm: Working in and between teams to create positive cultures in primary care

  • Ways to create a culture and environment for the primary care workforce to implement new ways of working and improve services for patients.

Professor Michael West, Head of Thought Leadership, The King’s Fund

2.25pm: Using Schwartz Rounds in primary care to support staff, reduce stress and improve team working

  • Schwartz Rounds are a structured forum where all staff, clinical and non-clinical, come together regularly to discuss the emotional and social aspects of working in health care.
  • How this improves communication and understanding between different roles, giving greater insight into how all colleagues play a vital part in the patient journey.

Rhiannon Barker, Head of Business Development, Point of Care Foundation
Dr Rini Paul, Clinical Co-Lead, Islington Integrated Schwartz Rounds
Dr Rachel Hopkins, Clinical Co-Lead, Islington Integrated Schwartz Rounds

2.45pm: Questions and discussion

C: Greater use of technology to enhance patient care

2.00pm: Welcome and introduction

Beccy Baird, Senior Fellow, Health Policy, The King’s Fund

2.05pm: Connecting Care: allowing primary care to share information with partners

A look at the benefits and outcomes from the implementation of several different electronic health records:

  • the Hampshire Health Record connecting 3 acute hospitals and 135 GP practices via single sign on
  • the Oxfordshire Care Summary providing a real-time ‘portal’ view of information held in local disparate clinical systems to GPs
  • Connecting Care, a health/social care partnership including: mental health, 3 local authorities and 3 acute trusts across Bristol, North Somerset and South Gloucestershire.

Andrew Fenton, Associate Director, Digital Transformation, NHS South, Central and West Commissioning Support Unit

2.25pm: How to ensure successful implementation of Summary Care Records

  • The Summary Care Record (SCR) is a copy of key information from GP records.
  • In February 2016 the rollout of Summary Care Records to community pharmacy across England began.
  • At the beginning of February, over 380 pharmacies had completed rollout and had SCR access.

Harpreet Shergill, Pharmacist and Implementation Manager, The Health and Social Care Information Centre

2.45pm: Questions and discussion

3.00pm: Refreshments and networking break

Session four: Planning for a sustainable future

3.20pm: Welcome back

  • Building collaborative networks and developing a different skill mix within and across primary care.

Dr Chaand Nagpaul, Chair, General Practice Committee, British Medical Association

3.30pm: Commissioning for new models in primary care

  • The future of commissioning for new models of primary care including a look at the MCP model and contract.

Ian Dodge, National Director for Commissioning Strategy, NHS England

3.55pm: Panel discussion: what will primary care look like in 2050?

  • Karen Storey, Primary Care Lead Nurse Workforce, Health Education West Midlands
  • Ravi Sharma, Head of Primary Care Integration and Lead GP Practice Pharmacist and Partner, GreenLight Healthcare and Programme Clinical Lead (Clinical Pharmacy) - Primary Care Workforce and Infrastructure Team, NHS England
  • Natalie Beswetherick OBE, Director of Practice and Development, Chartered Society of Physiotherapy
  • Candace Imison, Director of Healthcare Systems, Nuffield Trust

4.35pm: Closing comments


Registration information

*New ticket prices*

From September 2016 we've reduced ticket prices across our events for NHS, local government and third sector organisations.


Please note, there is a £20 surcharge to cover the cost of processing invoices. This is an addition to the ticket price and will be added to your invoice. There is no charge for paying by debit or credit card.

Please email us if you have any queries, or call 0207 307 2409.


Group discounts

The following discounts are available for group bookings, when all members are attending from the same organisation. Please note all places must be booked at the same time to receive the discount, and you must email us for your promotional code, as the discount will not be automatically applied to your booking.

10% off for 3-4 people
15% off for 5-6 people
20% off for 7 or more people

Student rates

We offer a limited number of discounted places for students who are in full-time education. To request a promotional code, please email us.


We offer a limited number of bursary (free) places on our conferences for patients and carers. To apply for a bursary for this event please email us.


Sponsorship and exhibition

Engage with leaders and decision-makers from across health and social care by supporting or exhibiting at this conference.

Please take a look below at some of the promotional opportunities that we have available at this conference. For more information on the full range of packages available please email Michael Spencer, Sponsorship Manager, or call 020 7307 2482.

Download the exhibition brochure

Breakfast sessions

Become a headline sponsor at one of our conferences and you’ll have the option of organising your own breakfast session at the event. These sessions are regularly attended by more than 25 per cent of delegates, which is why this is our most popular package.

Exhibition stands

Exhibition stands provide a great opportunity to network and engage with delegates. Each stand includes a free delegate place, as well as promotional opportunities on the conference webpage and app, making this package a cost-effective option.

Branding opportunities

If you can’t get to the conference then sponsoring the lanyards, twitter wall or getting a display stand are great ways to make your organisation’s presence felt.