Developing cultures of high-quality care

In the first of our series of lectures on leadership in the NHS, Michael West, Professor of Organisational Psychology at Lancaster University Management School, looked at how leaders can develop a culture of high quality care and patient safety in their organisations.

Catch up with the highlights

• Watch the video highlights of Michael West's lecture
• Read Katy Steward's blog on developing cultures of compassionate care

About the leadership lecture series

We're running a series of lectures in the run up to our annual NHS Leadership and Management Summit. These free to attend lectures are designed for clinical and managerial leaders in health care and each lecture will explore a different concept of leadership.