Point of Care programme

The Point of Care programme aims to help health care staff in hospitals deliver the quality of care they would want for themselves and their own families.

Highlights from our patient experience conference 2011

Frontline staff and other delegates discussed how to achieve truly patient-centred care in the NHS.

Catch up with the highlights

Video

Dr Tony DiGioia on patient experience

Patient-centred care

Get information and the latest comment and analysis on our topic pages.

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About Point of Care

We work with patients and their families, staff and hospital boards to research, test and share new approaches to improving patients' experience.

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