Approach
The project used an action-research approach to evaluate services that help patients to choose where they're treated and where they wish to die. This included:
- interviews with service providers, commissioners and patients
- observation of key meetings
- reviews of local documents and data.
The results were fed back to and shared across the programme sites so that they could develop a culture of reflective practice and improve the service they deliver to patients.
The research also considered the sustainability of the Delivering Choice Programme as a model of service redesign and looked at:
- whether there has been a shift in the use of palliative care services as a result of the programme and the cost of that shift
- the impact of any shift on other services and providers
- what other factors affect how services are used.
A final evaluation of all the sites has now been published and provides examples of good practice, in relation to the steps in the care pathway that are outlined in the End of Life Care Strategy.
Also in this project
- In brief »
- Approach
- Findings »
- Project team »
