In his new blog, Chris Ham discusses the recommendations of his review of staff engagement in the NHS. The review found compelling evidence that NHS organisations with high levels of staff engagement – where staff are strongly committed to their work and involved in decision-making – deliver better quality care.
Delivering innovations in the care of older people: an opportunity to brag, steal, learn and deliver?
We have ample evidence of what good care for older people looks like and numerous service models delivering it, yet we aren’t very good at disseminating good practice, and worse still at adopting and implementing improvements at scale and pace.
What more is possible when leadership is shared with patients and service users? This was the question we posed at a roundtable event last month.
Patient and Family-Centred Care is a simple, low-technology approach to patient-centred service improvement – Bev Fitzsimons blogs about the benefits of using the approach, following the launch of our new toolkit with the Health Foundation.
Within the general population some people actively focus on reaching and maintaining good health, while others are more passive about the whole thing. So what makes the difference?
Back in the summer of 2013, Jeremy Hunt announced a public consultation on a new plan to improve care for vulnerable older people. This was finally published last month, but what does the plan mean for older people's care?
Here’s a puzzle for you. You have a population of one million people, three psychiatrists, and no mental health nurses. How do you go about delivering mental health care?
Dominic Stenning is a member of the experts by experience group for the Commission on the Future of Health and Social Care in England. He spoke at the launch of the interim report, giving a frank and compelling patient perspective on the health, mental health and social care system.
The new Department of Health document, Transforming primary care, mostly looks to improve services for those with the most complex needs. But what does it tell us about transforming primary care for the rest of the population?
Simon Stevens takes up his post as Chief Executive of NHS England today, with an inbox that will be full to overflowing. But what are the three issues that demand his immediate attention?
David Oliver, the author of our new report on caring for an ageing population, presents the arguments for a whole systems, end-to-end redesign across all services and stages of health for local older populations.
Although the Care Quality Commission has an important role, the first line of defence against poor quality care must be frontline staff, says Catherine Foot.
The success of the £3.8 billion Better Care Fund – designed to promote integrated care and help shift care closer to home – depends on a different kind of chemistry between local NHS organisations and their local authority partners.
Looking back, there has been welcome progress during 2013 but, for those of us who have advocated integrated care for some time, it is premature to declare victory, says Chris Ham.
Nicola Walsh reflects on the first World Innovation Summit for Health which explored new and innovative ways to tackle a variety of global health care challenges.
People are now taking more drugs than ever before, but who is responsible for ensuring each patient’s prescriptions are appropriate?
Candace Imison draws on some of the inspirational stories we heard at our 2013 Annual Conference to look at how the NHS could improve patient safety by learning from mistakes.
Whichever way you look at it, responding to Francis and the associated reports was going to be a challenging balancing act for the government.
The new GP contract is a small step in the right direction, but it falls far short of the rebirth of general practice. Much more needs to be done to transform primary care and ensure it meets the needs of patients and populations in future, says Chris Ham.
Turning around a culture of care cannot be achieved through a quick fix. It takes courage, because you can’t start to improve things without first admitting that you could have been doing things better, says Joanna Goodrich.