The case for change is clear; a system that listens to patients and enables them to achieve what they want to achieve in their health and wellbeing would improve outcomes and save money. But such systems still exist only in pockets around the country.
If we are seeking to truly understand health care, it is not numbers or stories, but numbers and stories that are needed, says Bev Fitzsimons.
I had watched One Born Every Minute and kept my eyes open; I’d attended NCT classes and yoga workshops; I’d done my reading. None of this really prepared me for the extreme pain and joy involved in giving birth to my first child, but it helped a bit. What I was absolutely unprepared for was the experience of being a hospital inpatient.
As a person and a patient, I care deeply about involvement. I know it helps me as a patient to live more sustainably with my health conditions and I know that, in turn, can help the NHS to exist more sustainably too.
As the instigator of the Barker Commission's experts by experience group, I want to share my experiences to help unlock similar groups on other commissions and in the NHS.
I agreed with much of what Simon Stevens said at the Age UK For Later Life conference until he stated that he would be ‘disappointed’ if care homes still existed within the next 50 years. I didn’t get the chance to challenge him but I want to do it now.
Delivering innovations in the care of older people: an opportunity to brag, steal, learn and deliver?
We have ample evidence of what good care for older people looks like and numerous service models delivering it, yet we aren’t very good at disseminating good practice, and worse still at adopting and implementing improvements at scale and pace.
Patient and Family-Centred Care is a simple, low-technology approach to patient-centred service improvement – Bev Fitzsimons blogs about the benefits of using the approach, following the launch of our new toolkit with the Health Foundation.
Dominic Stenning is a member of the experts by experience group for the Commission on the Future of Health and Social Care in England. He spoke at the launch of the interim report, giving a frank and compelling patient perspective on the health, mental health and social care system.
David Oliver, the author of our new report on caring for an ageing population, presents the arguments for a whole systems, end-to-end redesign across all services and stages of health for local older populations.
Although the Care Quality Commission has an important role, the first line of defence against poor quality care must be frontline staff, says Catherine Foot.
Candace Imison draws on some of the inspirational stories we heard at our 2013 Annual Conference to look at how the NHS could improve patient safety by learning from mistakes.
Turning around a culture of care cannot be achieved through a quick fix. It takes courage, because you can’t start to improve things without first admitting that you could have been doing things better, says Joanna Goodrich.
So much of our effort is spent trying to extend life that our ageing society should be a success story, a cause for celebration. Why then aren’t care homes firmly on the agenda in political debates on the NHS?
Angela Coulter explains why the house of care ought to be the centrepiece of every integrated care project, with greater attention paid to the contribution that people make towards managing their own health.
Health care staff are usually motivated to enter their professions by a desire to make a difference for patients and service users. Why then, do they find it so hard to speak up for patients when they see care that does not meet satisfactory standards?
Jeremy Hunt recently announced that vulnerable older people in England are to have a named clinician responsible for their care when they leave hospital – but how will it work? And what are the caveats?
How do US organisations provide high-quality person-centred care? And what lessons can be drawn for the NHS, local authorities and the third sector?
David Oliver argues that, unless our society changes its attitudes to older people, it will be an uphill battle to deliver results.
All senior civil servants will now be expected to spend the equivalent of four weeks a year with staff and patients in health and social care organisations. But will this lead to a more patient-centred culture?