Blog tagged as: Patient experience

13th June 2014 | Comments: 4
We have ample evidence of what good care for older people looks like and numerous service models delivering it, yet we aren’t very good at disseminating good practice, and worse still at adopting and implementing improvements at scale and pace.
4th June 2014
Patient and Family-Centred Care is a simple, low-technology approach to patient-centred service improvement – Bev Fitzsimons blogs about the benefits of using the approach, following the launch of our new toolkit with the Health Foundation.
24th April 2014 | Comments: 4
Dominic Stenning is a member of the experts by experience group for the Commission on the Future of Health and Social Care in England. He spoke at the launch of the interim report, giving a frank and compelling patient perspective on the health, mental health and social care system.
6th March 2014 | Comments: 2
David Oliver, the author of our new report on caring for an ageing population, presents the arguments for a whole systems, end-to-end redesign across all services and stages of health for local older populations.
6th February 2014 | Comments: 4
Although the Care Quality Commission has an important role, the first line of defence against poor quality care must be frontline staff, says Catherine Foot.
27th November 2013 | Comments: 3
Candace Imison draws on some of the inspirational stories we heard at our 2013 Annual Conference to look at how the NHS could improve patient safety by learning from mistakes.
14th November 2013 | Comments: 2
Turning around a culture of care cannot be achieved through a quick fix. It takes courage, because you can’t start to improve things without first admitting that you could have been doing things better, says Joanna Goodrich.
9th October 2013 | Comments: 18
So much of our effort is spent trying to extend life that our ageing society should be a success story, a cause for celebration. Why then aren’t care homes firmly on the agenda in political debates on the NHS?
2nd October 2013 | Comments: 4
Angela Coulter explains why the house of care ought to be the centrepiece of every integrated care project, with greater attention paid to the contribution that people make towards managing their own health.
10th July 2013 | Comments: 4
Health care staff are usually motivated to enter their professions by a desire to make a difference for patients and service users. Why then, do they find it so hard to speak up for patients when they see care that does not meet satisfactory standards?
9th July 2013
Jeremy Hunt recently announced that vulnerable older people in England are to have a named clinician responsible for their care when they leave hospital – but how will it work? And what are the caveats?
3rd June 2013 | Comments: 10
How do US organisations provide high-quality person-centred care? And what lessons can be drawn for the NHS, local authorities and the third sector?
29th May 2013 | Comments: 2
David Oliver argues that, unless our society changes its attitudes to older people, it will be an uphill battle to deliver results.
28th May 2013 | Comments: 3
All senior civil servants will now be expected to spend the equivalent of four weeks a year with staff and patients in health and social care organisations. But will this lead to a more patient-centred culture?
11th April 2013 | Comments: 3
Although the care of older people will be ‘core business’ for the foreseeable future, numerous reports have highlighted serious failings in that care. Does the government's response to the Francis Inquiry report mark a new beginning?
28th March 2013
Nigel Edwards shares his thoughts on the government's response to the Francis Inquiry report.
12th March 2013 | Comments: 2
Anna Dixon gives her thoughts on the Nuffield Trust's health and social care ratings review into whether there should be a summary rating for hospitals and other care providers.
26th February 2013 | Comments: 14
Jocelyn Cornwell gives her advice to non-executive directors following the Francis Inquiry report.
6th February 2013 | Comments: 16
Anna Dixon gives her reaction to the recommendations set out in the long-awaited Francis Inquiry report into the failings at Mid Staffordshire NHS Foundation Trust.
12th December 2012 | Comments: 4
The personal health budgets evaluation, published recently by the Department of Health, contains encouraging news for those who believe that giving patients greater choice, flexibility and control can improve their quality of life.

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