Blog tagged as: Patient experience

20 March 2015 | Comments: 4
What is health care like for the 15 million people living with long-term conditions in England? Today 10 leading patient charities (known collectively as The Richmond Group) are publishing their assessment of the state of health care from the perspective of the people they represent.
18 February 2015 | Comments: 13
‘Implementing the Forward View’ is often synonymous with ‘establishing multispecialty community providers and primary and acute care systems’. But this risks leaving behind the more radical chapter of the Forward View – chapter two, on engaging patients and communities.
10 February 2015 | Comments: 2
The National Quality Board have recently published a new report, Improving experiences of care. Importantly, it provides eight statements that form a jointly agreed definition of what a good experience of care should look like.
3 February 2015 | Comments: 3
What does the future hold for the care and support of people living with dementia? David Oliver shares his thoughts.
20 November 2014 | Comments: 2
The case for change is clear; a system that listens to patients and enables them to achieve what they want to achieve in their health and wellbeing would improve outcomes and save money. But such systems still exist only in pockets around the country.
20 November 2014 | Comments: 4
If we are seeking to truly understand health care, it is not numbers or stories, but numbers and stories that are needed, says Bev Fitzsimons.
19 November 2014
I had watched One Born Every Minute and kept my eyes open; I’d attended NCT classes and yoga workshops; I’d done my reading. None of this really prepared me for the extreme pain and joy involved in giving birth to my first child, but it helped a bit. What I was absolutely unprepared for was the experience of being a hospital inpatient.
Guest blog
4 November 2014 | Comments: 5
As a person and a patient, I care deeply about involvement. I know it helps me as a patient to live more sustainably with my health conditions and I know that, in turn, can help the NHS to exist more sustainably too.
17 October 2014 | Comments: 5
As the instigator of the Barker Commission's experts by experience group, I want to share my experiences to help unlock similar groups on other commissions and in the NHS.
28 August 2014 | Comments: 13
I agreed with much of what Simon Stevens said at the Age UK For Later Life conference until he stated that he would be ‘disappointed’ if care homes still existed within the next 50 years. I didn’t get the chance to challenge him but I want to do it now.
13 June 2014 | Comments: 4
We have ample evidence of what good care for older people looks like and numerous service models delivering it, yet we aren’t very good at disseminating good practice, and worse still at adopting and implementing improvements at scale and pace.
4 June 2014 | Comments: 1
Patient and Family-Centred Care is a simple, low-technology approach to patient-centred service improvement – Bev Fitzsimons blogs about the benefits of using the approach, following the launch of our new toolkit with the Health Foundation.
24 April 2014 | Comments: 4
Dominic Stenning is a member of the experts by experience group for the Commission on the Future of Health and Social Care in England. He spoke at the launch of the interim report, giving a frank and compelling patient perspective on the health, mental health and social care system.
6 March 2014 | Comments: 2
David Oliver, the author of our new report on caring for an ageing population, presents the arguments for a whole systems, end-to-end redesign across all services and stages of health for local older populations.
6 February 2014 | Comments: 4
Although the Care Quality Commission has an important role, the first line of defence against poor quality care must be frontline staff, says Catherine Foot.
27 November 2013 | Comments: 3
Candace Imison draws on some of the inspirational stories we heard at our 2013 Annual Conference to look at how the NHS could improve patient safety by learning from mistakes.
14 November 2013 | Comments: 2
Turning around a culture of care cannot be achieved through a quick fix. It takes courage, because you can’t start to improve things without first admitting that you could have been doing things better, says Joanna Goodrich.
9 October 2013 | Comments: 22
So much of our effort is spent trying to extend life that our ageing society should be a success story, a cause for celebration. Why then aren’t care homes firmly on the agenda in political debates on the NHS?
2 October 2013 | Comments: 4
Angela Coulter explains why the house of care ought to be the centrepiece of every integrated care project, with greater attention paid to the contribution that people make towards managing their own health.
10 July 2013 | Comments: 4
Health care staff are usually motivated to enter their professions by a desire to make a difference for patients and service users. Why then, do they find it so hard to speak up for patients when they see care that does not meet satisfactory standards?

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