The coalition government outlined a framework for a network of local Healthwatch organisations, with the aim of creating a credible, representative and influential public voice in the system. So how have these organisations been developing?
Chris Ham gives his assessment of the new government’s health policy.
Will drawing on a whole range of information about care quality take us a bit closer to a meaningful understanding of what care is like in practice?
What is health care like for the 15 million people living with long-term conditions in England? Today 10 leading patient charities (known collectively as The Richmond Group) are publishing their assessment of the state of health care from the perspective of the people they represent.
‘Implementing the Forward View’ is often synonymous with ‘establishing multispecialty community providers and primary and acute care systems’. But this risks leaving behind the more radical chapter of the Forward View – chapter two, on engaging patients and communities.
The National Quality Board have recently published a new report, Improving experiences of care. Importantly, it provides eight statements that form a jointly agreed definition of what a good experience of care should look like.
What does the future hold for the care and support of people living with dementia? David Oliver shares his thoughts.
The case for change is clear; a system that listens to patients and enables them to achieve what they want to achieve in their health and wellbeing would improve outcomes and save money. But such systems still exist only in pockets around the country.
If we are seeking to truly understand health care, it is not numbers or stories, but numbers and stories that are needed, says Bev Fitzsimons.
I had watched One Born Every Minute and kept my eyes open; I’d attended NCT classes and yoga workshops; I’d done my reading. None of this really prepared me for the extreme pain and joy involved in giving birth to my first child, but it helped a bit. What I was absolutely unprepared for was the experience of being a hospital inpatient.
As a person and a patient, I care deeply about involvement. I know it helps me as a patient to live more sustainably with my health conditions and I know that, in turn, can help the NHS to exist more sustainably too.
As the instigator of the Barker Commission's experts by experience group, I want to share my experiences to help unlock similar groups on other commissions and in the NHS.
I agreed with much of what Simon Stevens said at the Age UK For Later Life conference until he stated that he would be ‘disappointed’ if care homes still existed within the next 50 years. I didn’t get the chance to challenge him but I want to do it now.
Delivering innovations in the care of older people: an opportunity to brag, steal, learn and deliver?
We have ample evidence of what good care for older people looks like and numerous service models delivering it, yet we aren’t very good at disseminating good practice, and worse still at adopting and implementing improvements at scale and pace.
Patient and Family-Centred Care is a simple, low-technology approach to patient-centred service improvement – Bev Fitzsimons blogs about the benefits of using the approach, following the launch of our new toolkit with the Health Foundation.
Dominic Stenning is a member of the experts by experience group for the Commission on the Future of Health and Social Care in England. He spoke at the launch of the interim report, giving a frank and compelling patient perspective on the health, mental health and social care system.
David Oliver, the author of our new report on caring for an ageing population, presents the arguments for a whole systems, end-to-end redesign across all services and stages of health for local older populations.
Although the Care Quality Commission has an important role, the first line of defence against poor quality care must be frontline staff, says Catherine Foot.
Candace Imison draws on some of the inspirational stories we heard at our 2013 Annual Conference to look at how the NHS could improve patient safety by learning from mistakes.
Turning around a culture of care cannot be achieved through a quick fix. It takes courage, because you can’t start to improve things without first admitting that you could have been doing things better, says Joanna Goodrich.