Nancy Fontaine and Tim Keogh: patient experience revolution at Whipps Cross

Featuring:

Nancy Fontaine, Tim Keogh

Nancy Fontaine, Deputy Director of Nursing, Patient Safety and Quality, Whipps Cross University Hospital NHS Trust, and Tim Keogh, Partner, April Strategy, discuss the work that Whipps Cross has done to revolutionise patient experience.

Nancy Fontaine and Tim Keogh on the patient experience revolution at Whipps Cross

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