Don Redding: using a person-centred narrative to drive co-ordinated care

Don Redding, Director of Policy, National Voices, introduces the work the charity is doing on integrated care and the role of the narrative. Commissioned by the NHS Commissioning Board, National Voices will be representing the perspective of patients, carers and other service users. He is joined by Michelle Mello, Assistant Direct of Nursing, NHS Commissioning Board.