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David Gilbert, Co-director of the Centre for Patient Leadership, spoke at our conference, Patient voice and power in the new NHS.David explains why he feels we must move towards a model of patient-influenced change and away from the current model of 'them and us' that exists between professionals and patients.
An excellent and moving expression of where the power of patient/service user voice is and how it can be strengthened.
Patient voice and power in the new NHS
Transforming patient experience