Brent James: Achieving transformational change: how to become a high-performing organisation


Brent James

Dr Brent James, Chief Quality Officer, Intermountain Healthcare, spoke to The King's Fund Annual Conference delegates via video link. He explained how Intermountain uses three methods to build a high-performing transformational organisation: a strong, shared vision, which they maintain through training programmes; a method to effectively manage clinical care and data to support good clinical practice.

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